Job Description

About Us

Zurita Insurance & Financial Services is a growing, client-first insurance agency serving the Connecticut community. We are known for delivering outstanding service, customized insurance solutions, and long-term client relationships.

We are actively seeking a dedicated and experienced Commercial Lines Account Manager to join our team. This is a non-sales role focused entirely on servicing existing clients. If you're a detail-oriented insurance professional who enjoys supporting clients, managing policy renewals, and providing excellent customer service--we want to hear from you!

What You'll Do

Manage day-to-day service needs for commercial lines clients

Process Certificates of Insurance (COIs) and handle Excess & Surplus (E&S) renewals

Manage endorsements, policy changes, and renewals with accuracy and attention to deadlines

Respond to client inquiries and provide knowledgeable assistance in a timely, professional manner

Work closely with producers and carriers to maintain and improve client relationships

Keep accurate documentation in agency systems

Collaborate with team members to ensure client needs are met with high satisfaction

What We're Looking For

Bilingual in Spanish/English is required

1+ year of experience in commercial lines servicing (agency or brokerage setting)

Property & Casualty License (active and in good standing)

Strong understanding of COIs, E&S renewals, endorsements, and related service functions

Why Join Us?

No sales quotas or cold calling - 100% service and retention-focused role

Competitive compensation based on experience

Year-end performance bonuses

Hybrid flexibility (after training/tenure)

A supportive, mission-driven culture committed to professional development

If you're looking to grow your insurance career in a stable, service-focused environment, apply today to join the Zurita Insurance team. Help us continue to deliver outstanding client experiences and strengthen our growing commercial lines division.

Job Types: Full-time, Permanent

Pay: $50,000.00 - $75,000.00 per year

Benefits:

401(k) Paid time off Work from home
Application Question(s):

Do you have a strong understanding of COIs, E&S renewals, endorsements, and related service functions?
Language:

Spanish (Required)
License/Certification:

Property & Casualty License (Required)
Work Location: Hybrid remote in Milford, CT 06460