Job Description

Commercial and Wholesale Operations - Loan Operations, Associate
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
Overview
This role is critical in ensuring timely and accurate settlement of syndicated loan trades, managing operational risk, and driving process improvements in a fast-paced, high-volume environment.
Key Responsibilities
Trade Settlement Execution:

• Manage the full lifecycle of syndicated loan trades, including trade capture, affirmation, documentation, funding, and reconciliation.
• Ensure accurate and timely settlement of both primary and secondary market trades in accordance with LSTA standards.
• Ensure accurate and timely servicing of loans and letters of credit in accordance with industry standards and client requirements.
• Coordinate with counterparties, agents, and custodians to resolve discrepancies and ensure smooth settlement.

Stakeholder Communication:

• Escalate and resolve trade breaks, settlement delays, and operational risks in a timely manner.
• Provide regular updates and reporting to senior management on trade volumes, exceptions, and KPIs.

Process Improvement & Risk Management:

• Participate in the identification of inefficiencies and implementation of enhancements to reduce settlement times and operational risk.
• Collaborate with technology teams to automate manual processes and improve system functionality.

Regulatory & Compliance Oversight:

• Ensure execution with compliance with internal policies, regulatory requirements (e.g., SOX, FDPA, Regulation H), and industry standards.
• Support internal and external audits by providing documentation, responding to inquiries, and implementing corrective actions.
• Provide support and report on key risk indicators (KRIs) and support the development of control frameworks.

Training & Development:

• Mentor and train junior staff on trade settlement processes, systems, and industry practices.

Qualifications
Skills:

• Familiarity with regulatory frameworks such as Dodd-Frank and SOX.
• Experience working in a global banking environment.
• Proficiency in Excel, SQL, and workflow tools.

Key Competencies:

• Strong knowledge of syndicated loan products, trade settlement processes, and industry platforms (e.g., ClearPar, Syndtrak, Debtdomain, LoanIQ, Trade Innovation).
• Excellent analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities and meet tight deadlines.

Education:

• Bachelor's degree in Finance, Business, or related field; MBA or professional certification (e.g., CFA, PMP) is a plus.

Work Experience:
3-5 years
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum: $63,750.00 USD
Maximum: $100,000.00 USD
Link to Santander Benefits:
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Skills Required