Job Description

Who is Radians Inc: Radians has been in business for over 20 years, Radians has become a major leader in the safety industry by manufacturing high-performance Personal Protective Equipment (PPE) for the industrial, construction, and safety markets. Fostering a culture of innovation, flexibility, and excellence, we create products, services, and experiences that are leading the way to a safer tomorrow.

Position Summary: The Collections Specialist I, is responsible for managing delinquent accounts for the purpose of collecting past-due balances. The position will oversee the investigation of their customer portfolio and monitor the collection of amounts due to the company and make recommendations to management for accounts that may be at credit risk.

Who we are looking for: The ideal candidate for this position must be able to work with minimal supervision and you must have 2 years of recent collections experience with a medium-sized manufacturing/distribution business. Must be a team player, a people person, and results-driven, willing to do what it takes to get the job done.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Analyze the assigned customer portfolio and contact customers regarding past-due accounts or open account issues.
• Document communication and customer collection status within the system and coordinate daily with the Credit Analyst to ensure orders get held or released in a timely manner based on the customer status.
• Coordinate payment plans with customers as necessary to collect debt in avoidance of outside collection or litigation.
• Recommend the referral of delinquent accounts to collection agencies and or litigation as necessary and or recommend, charge-off of bad debt and recoveries for management review.
• Review, discuss options, and coordinate collection issues with the manager, sales management, and/ or sales representatives, to maintain an open account basis with customers.
• Investigate and resolve customer disputes and inquiries in a timely matter and work with the supervisor and or customer service to issue credits as warranted while maintaining customer goodwill.
• Ongoing policy and procedures development as it relates to the collection of Accounts Receivable
• Maintain an understanding of the tools available in the system in order to utilize the full functionality as it relates to Accounts Receivable and Collections.
• The ability to work independently and effectively in an environment where priorities shift quickly.
• Other duties as assigned.

EDUCATION and/or EXPERIENCE AND OTHER SKILLS & ABILITIES:

1. Bachelor\'s degree

2. 2+ years of collection experience with a medium-sized manufacturing/distribution business

3. Excellent written and verbal communication skills

4. Strong interpersonal skills with the proven dispute-resolution ability

5. Knowledge of accounting practices and accounts receivable reconciliation

6. Advanced computer skills including MS Word, Excel, general ERP systems, and the use of outside data sources to gather

required information for analysis and reporting.

7. Proven knowledge of accounting principles, practices, standards, laws, and regulations

8. Must have demonstrated organizational and interpersonal skills.

9. Ability to work in a fast-paced environment

10. Ability to read, analyze and interpret general business literature and/or training materials

11. Ability to write reports, business correspondence, and procedures.

12. Must possess the ability to organize, plan and/or prioritize work.

Physical Demands: While performing the duties of this job, the employee is:

1. Occasionally required to stand, stoop, kneel, crouch, or crawl

2. Frequently required to walk

3. Regularly sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Vision insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Radians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PI225933700

RADIANS INC