Job Description

Collections Representative - 12:30 PM - 9:00 PM Monday - Friday (NO WEEKENDS!)
$300.00 Sign-On Bonus!
$18.50 per hour
GUARANTEED MONTHLY BONUSES! (At least $300 guaranteed)
You will work the same hybrid schedule every week.
HYBRID ROLE in Stow, OH. - Work from home Mondays & Fridays
Tuesday/Wednesday/Thursday is on-site at Matco headquarters in Stow, Oh. POSITION SUMMARY:
The Collections Representative works to establish payment solutions for past-due credit accounts through outbound and inbound customer call interactions via a dialer system.

• Our Collections Reps work weekdays only and are paid every other Friday
• You receive a guaranteed (minimum!) monthly bonus of $300 per month performance bonus for the first 6 months
• You then receive a guaranteed (minimum) $400 per month for the following 6 months.
• Bonuses are paid monthly and quarterly, and average $2,000 per month.

KEY RESPONSIBILITIES:

• Receive inbound calls and/or make outbound customer calls surrounding commercial past-due credit accounts via a dialer system.
• Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and advise of proper payment arrangements.
• Properly document collection actions and the status of the account.
• Process electronic debit, credit, and check payments over the phone.
• Maintain professional interaction with all Matco Tools personnel and customers at all times.
• Other duties as assigned.

*JOB REQUIREMENTS:*

• 6 months of collections experience required.
• Call center/Customer Service experience required.
• Motivated, goal-oriented, persistent, and a skilled negotiator
• Must have a high sense of integrity.
• Proven account management skills are required to create, maintain and enhance customer relationships while resolving past-due accounts.
• Carry out responsibilities with minimal direction and work well in a team environment.
• Must be able to work the 12:30 PM- 9:00 PM shift.
• High school diploma or equivalent required.

Matco Tools is a manufacturer and distributor of quality, professional-grade automotive equipment, tools and toolboxes. Over 13,000 products are sold to customers through franchise business owner/manager mobile tool operators. Matco employs approximately 600 associates in the United States, Puerto Rico and Canada and reported record financial results for 2018. For additional information on Matco, please visit www.matcotools.com. WHO IS VONTIERVontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves \xe2\x80\x93 delivering smart, safe, and sustainable solutions to our customers and the planet. Job Type: Full-time Pay: $17.00 - $18.50 per hour Expected hours: 40 per week Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• Office

Ability to commute/relocate:

• Stow, OH 44224: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 1 year (Required)

Work Location: Hybrid remote in Stow, OH 44224