Job Description

Job Title: Collections Analyst



Location: Draper, UT (Hybrid)

Skills: Collections Analyst, Collection, eCommerce, Payments, Financial Service

Experience level: Mid-senior

Experience required: 2 Years

Education level: All education level





As part of BILL//'s Collections team, this role will support the collections team in the execution and delivery of the team//'s strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all BILL entities (Bill.com LLC, Divvy, and Invoice2Go) and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.

The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.



We'd love to chat if you have:

1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry

Has proven ability to learn, adapt and train new processes and procedures

Logical and rational thinker with demonstrated data analysis and investigative skills

Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously



Nice Have//'s:

Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards

A degree in Accounting, Finance, or Operations Management is a plus.



MUST HAVE:

1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry.

Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.