Job Description

Description:


GEM Financial (within Edwards Auto Group) in Council Bluffs, IA is looking for a Collections specialist/Admin Assistant. GEM Financial is a financing arm of a Buy Here Pay Here car dealership. GEM Financial provides auto loans to clients that have no credit or poor credit. This position will be a hybrid role with multiple job duties and responsibilities.


Hours - Monday & Friday 8am-6pm, Tues-Thursday 8am-5pm. 1 Saturday shift per month.


$40,000 annually plus bonuses


Responsibilities


Taking both Inbound & Outbound calls
Cashiering, taking payments in-person and over the phone
Making payment arrangements with customers
Putting together repo packets
Communicating and working with outside vendors
Other clerical duties as assigned
Requirements:


Excellent communication skills
Previous collections experience is highly preferred
Previous experience handling payment transactions
Strong phone skills