Collaboration Systems Administrator

Bedford, MA, United States

Job Description


Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That\'s because MITRE people are committed to tackling our nation\'s toughest challenges\xe2\x80\x94and we\'re committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We\'re making a difference every day\xe2\x80\x94working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE\xe2\x80\x94and make a difference with us.

Department Summary:

MITRE\xe2\x80\x99s Workplace Solutions team is looking for a system administrator to join a robust team solving real business problems for real customers. We help employees collaborate internally and externally across different digital channels, and the diversity of MITRE\xe2\x80\x99s engagements ensures that we are never bored. If you take pride in running complex tools at enterprise scale and want to see how MITRE solves problems of global importance \xe2\x80\x93 this may be the job for you.

Roles and Responsibilities:

Working with senior administrators of M365 and related technology stacks to maintain all aspects of the information lifecycle, from creation to disposition

Working with service managers and project teams to find solutions to digital collaboration challenges (for both internal and partner/sponsor-facing engagements)

Assisting with end-user support

Ability to research issues within Microsoft framework

Documenting and socializing changes to administrative processes

Basic Qualifications:

Bachelor\xe2\x80\x99s degree and 2 years of work experience or equivalent combination of related education and work experience

Expertise with Microsoft\xe2\x80\x99s on-prem and cloud service offerings and their administration, specifically M365 and SharePoint

Experience with PowerShell scripting and automation tools

General understanding of IT infrastructure including networks, virtual and cloud-based infrastructures, hosting platforms, and monitoring

Ability to acquire and maintain Secret clearance level

Preferred Qualifications:

Current Secret clearance level

2+ years of hands-on experience managing enterprise collaboration systems

Familiarity with the Office Suite, OneDrive, Entra ID

Understanding of conditional access policies and guest user experience in M365

Familiarity with other content publishing (WordPress, Drupal) and collaboration technologies (Slack, Box)

Exposure to IT service management and change management

Experience with data analytics and enterprise search

Experience with SharePoint migration tools such as ShareGate and Metalogix

Knowledge of SharePoint governance, data lifecycle, and retention policies

Understanding of information security and compliance requirements

Knowledge of databases, networking, and virtualization technologies

This requisition requires the candidate to have a minimum of the following clearance(s): None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): None

Work Location Type: Hybrid

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website and .

MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE\xe2\x80\x99s employment process, please email .

Copyright \xc2\xa9 1997-2023, The MITRE Corporation. All rights reserved. MITRE is a registered trademark of The MITRE Corporation. Material on this site may be copied and distributed with permission only. Benefits information may be found

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Job Detail

  • Job Id
    JD4373164
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bedford, MA, United States
  • Education
    Not mentioned