Job Description

Job Summary

We are seeking a dedicated and enthusiastic Shop Associate to join our team. The ideal candidate will play a vital role in providing exceptional customer service while assisting with daily operations in our cafe and retail environment. This position requires a passion for food and beverages, along with strong interpersonal skills to create a welcoming atmosphere for our customers.

Responsibilities

Provide outstanding customer service by greeting and assisting customers in a friendly manner. Operate the POS system efficiently for transactions, ensuring accurate cash handling and basic math calculations. Prepare and serve food and beverages, adhering to food safety and handling standards. Maintain cleanliness and organization of the shop, including food preparation areas and dining spaces. Assist in inventory management, including restocking supplies and monitoring product freshness. Engage with customers to promote sales, upselling products when appropriate. Collaborate with team members to ensure smooth operations during peak hours. Follow all cafe policies and procedures related to food service and safety.

Skills

Proficiency in POS systems is highly desirable. Strong time management skills to handle multiple tasks effectively in a fast-paced environment. Previous experience in sales, food service, or retail is preferred, particularly in cafes or coffee shops. Knowledge of food safety practices and basic food preparation techniques. Excellent customer service skills with the ability to communicate effectively with diverse clientele. Basic math skills for cash handling and retail math applications. Barista experience or coffee knowledge is a plus, enhancing the overall customer experience. Join us as a Shop Associate where you can utilize your skills in a dynamic environment while contributing to our mission of delivering quality products and exceptional service!
Job Type: Full-time

Pay: $16.35 - $20.35 per hour

Expected hours: 30 - 40 per week

Benefits:

Employee discount
People with a criminal record are encouraged to apply

Work Location: In person