Job Description

Site: Mass General Brigham Incorporated



Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for developing, delivering, and managing comprehensive coding education and quality improvement programs for professional and hospital coding staff. This role ensures coders are equipped with the knowledge, skills, and resources needed to accurately assign medical codes, maintain compliance with national guidelines, and support overall revenue cycle performance. The position collaborates closely with Coding Operations, Quality Assurance, Central Auditing, Group Practice Management, and Revenue Integrity to improve coding accuracy, strengthen documentation practices, and reduce avoidable denials




Design, develop, and maintain coding education curriculum based on current CPT, ICD-10-CM/PCS, HCPCS, payer guidelines, and regulatory updates.


Deliver training through multiple modalities (live sessions, virtual sessions, workshops, on-demand modules, and job aids) to support clinical providers, coders, QA staff, and related stakeholders.




Create and manage e-learning materials using multimedia tools, learning platforms, and adult learning best practices.


Provide individualized coaching and hands-on support to coders to improve coding accuracy, documentation interpretation, and guideline application.


Collaborate with Quality Assurance, CDI, and Coding Operations to identify trends, close knowledge gaps, and develop targeted education plans.


Participate in or conduct coding audits; analyze findings; develop corrective education; and track coder progress over time.


Support provider education efforts by identifying documentation improvement needs and partnering with clinical teams to clarify best practices.


Monitor industry changes, regulatory updates, and payer policy changes to proactively adjust training materials and inform coding leadership.


Contribute to reducing avoidable denials by educating staff on documentation, coding accuracy, and compliance requirements.


Promote compliance with coding ethics, organizational standards, and fraud/waste/abuse prevention

Qualifications

Education


Bachelor's Degree Health Information Management required or bachelor's degree Related Field of Study required




Can this role accept experience in lieu of a degree?


Yes




Licenses and Credentials


CPC/CPMA


CCS (I/P)


RHIT


RHIA




Experience


Coding Experience 2-3 years required, and Teaching Experience 1-2 years preferred




Knowledge, Skills and Abilities


Strong instructional skills, including the ability to engage learners, present complex concepts clearly, and adapt teaching methods to various learning styles. In-depth understanding of coding guidelines, compliance regulations, and industry standards. Excellent communication skills, both written and verbal, to deliver training content effectively and interact with diverse learners. Strong analytical skills to evaluate coding accuracy, identify training needs, and measure training effectiveness. Ability to collaborate effectively with clinicians, coding staff, trainers, managers, and other stakeholders.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62,400.00 - $90,750.40/Annual

Grade

6



At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

---------------------------------------------

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.