Job Description

The Opportunity

Delaware North Parks and Resorts is searching for an energetic, attentive seasonal Cocktail Servers to join our team at Big Meadows Lodge in Shenandoah National Park , Virginia . As a Cocktail Server, you will help create a great guest experience by providing excellent service and care in every interaction. You should be a skilled multitasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.

Please note this is a tipped position, the hourly minimum pay listed doesn t include any potential tipped earnings.

Minimum pay rate: $8.50 / hour
Information on our comprehensive benefits package can be found at .

We care about our team member s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Some locations may implement a vaccination requirement in the future if required by federal, state , or local law. Responsibilities

• Greets guests on beverage outlets.
• Communicates drink specials, answers questions about available beverages and takes beverage orders.
• Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures.
• Enters orders into point-of-sale system so that Bartenders can prepare orders.
• Picks up drinks orders when ready and delivers orders to guests.
• Observes and follows-up with guests to respond if they require additional service.
• Prepares and delivers check to guests.
• Accepts and processes payment or directs customer to cashier.
• Performs opening, closing, and side work duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Ability to work quickly and efficiently in a fast-paced environment.
• Possess basic knowledge of standard drink recipes and alcohol brand names.
• Basic math skills with the ability to accurately total guest checks and count change.

Physical Requirements

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and carry trays, weighing up to 35 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills.
• Ability to move between hot, noisy, and smoky conditions of bar and climate-controlled dining environment.
• Noise level may be moderate to high during busy times.

Who We Are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North