Enlighten Alaska is a family-owned business that values teamwork and education and we bring qualified candidates onto our team that align with the same values!
The Ideal Candidate
The cannabis industry is a fast paced one. That's why we have a keen eye for budtenders that demonstrate an adaptability to change, a willingness to try, reflect, and re-try again. These qualities are hallmarks of a person with a growth mindset. Enlighten is a vertically integrated cannabis business and we need workers with a growth mindset.
Good budtenders are able to demonstrate excellent communication and customer service skills by being well-informed and ensuring customers are satisfied with their purchases.
The best budtenders can connect with customers on a personal level and can help customers find their NEW FAVORITE PRODUCT.
The greatest budtenders keep customers coming back to the store by cultivating an environment that reflects a desire to learn, desire for quality, and desire for community.
The Budtender Position
The entry level position at Enlighten is a dual-role position including sales and production projects. Entry level employees rotate between these two roles as needed.
Budtenders make up our front of house retail sales team. While fulfilling this role, budtenders help customers in our retail store and help them select a suitable cannabis product to fit their needs.
Duties and Responsibilities:
Communicate with the Shift Leads on duty what the daily deals and sales goals are.
Deliver at-the-counter customer service and perform polite ID checks
Perform paper menu maintenance and online order assembly
Deliver product knowledge in person and on the phone.
Open and close cash drawers with an accurate count
Report any inaccuracies or discrepancies for cash drawers directly to Store Manager at the time of discovery for further review
Perform final assembly of goods in preparation for sales floor, up to and including:
Tube Pre-Rolls
Sticker Projects
Prepack Flower
Preroll Production
Sales Floor Organization
Maintain general cleanliness of lobby, sales counter, employee bathroom, and kitchenette/break room
Re-stock front end consumable goods (exit bags, flower, pre-rolls, concentrates, edibles, receipt paper, merch, etc) during, and at the close of each shift.
Process and troubleshoot returns, take the lead with tech malfunctions (scanners/printers/registers/POS system), and communicate promptly with the Shift Lead or Store Manager when tech malfunctions occur if you cannot solve them.
Starting Wage: $16 hourly, plus tips
Maximum Wage: $18 hourly, plus tips
Shift: Rotating, Part-Time
Days: Any
Position Requirements:
High school diploma or GED.
Experience in retail sales
A valid marijuana worker's permit or license.
Sound knowledge of cannabis strains and their wellness benefits.
Strong organization skills
Excellent analytical, planning, and problem-solving skills
Exceptional communication and customer service skills
Knowledge of Alaska cannabis products, brands, cultivation/extraction methods, safe consumption practices, and a general familiarity with cannabis culture.
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Application Question(s):
Please explain your previous experience that is relevant to this role.
In your own words, describe teamwork and how it relates to the workspace. What does it mean to be an excellent teammate?
What interests you about the cannabis industry?
Experience:
Budtending: 1 year (Preferred)
Customer Service: 2 years (Required)
License/Certification: