The Loan Closer is responsible for preparing, reviewing, and completing accurate and compliant closing documentation for residential mortgage loans. This role ensures all closing packages meet regulatory standards, including TRID requirements, and coordinates directly with internal teams, title companies, and borrowers to facilitate timely and successful loan closings and fundings.
Essential Functions & Responsibilities
Prepare, review, and deliver accurate Closing Disclosures (CDs) and ensure compliance with TRID guidelines.
Issue and update Loan Estimates (LEs) in accordance with regulatory timelines and requirements.
Balance closing figures with settlement agents and title companies prior to closing.
Prepare complete and compliant closing packages for all loan products.
Verify loan documents for accuracy, including fees, borrower information, and final terms.
Coordinate closing schedules with borrowers, loan officers, processors, and settlement agents.
Ensure all required documentation is received and verified prior to funding.
Maintain accurate records in the LOS and follow established procedures and checklists.
Communicate proactively with internal and external partners to resolve issues promptly.
Adhere to all federal, state, and investor guidelines, including TRID, RESPA, and TILA.
Support quality control and post-closing teams as needed.
Performance Measurements
Accuracy and timeliness of issued CDs and closing packages.
Compliance with TRID and company policies.
Minimal post-closing corrections or document deficiencies.
Effective communication and collaboration with internal teams and external partners.
Ability to manage multiple files while meeting deadlines.
Consistent delivery of excellent customer service.
Knowledge, Skills and Abilities
Experience
Minimum of two (2) years of mortgage loan closing experience required.
Strong knowledge of TRID guidelines, including issuing and revising LEs and CDs.
Experience balancing with title companies, preparing closing packages, and managing funding processes.
Education
High school diploma or equivalent required.
College coursework or degree in business, finance, or related field preferred.
Interpersonal Skills
Strong written and verbal communication skills.
Ability to work effectively in a fast-paced, deadline-driven environment.
Excellent problem-solving skills and attention to detail.
Ability to manage competing priorities while maintaining accuracy.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 15 pounds occasionally.
Regular use of office equipment such as computers, phones, and printers.
Work Environment
Work is typically performed in an office or hybrid environment. The position requires the ability to manage competing priorities, lead through change, and maintain focus in a fast-paced, highly regulated industry.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and physical demands required for the position.
This job description is subject to possible modification to reasonably accommodate disabled individuals. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by anyone occupying this position. Employees are required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with State and Federal laws.
The job requirements represent the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the ability to perform each duty proficiently. Continued employment remains on an at-will basis.
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