Job Description

We're super into the work we do and the community we've built and think you might be, too.
Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities.
Providing the industry's first Enterprise Clinical Data Management (eCDM(TM)) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma and real-world data applications. Q-Centrix's platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as they integrate new capabilities and business lines.
Job Summary:
As a Clinical Technology Education Specialist, you will play a critical role in driving adoption, engagement, and effective use of our proprietary technology, Q-Apps. You will design, deliver, and scale impactful education programs that empower internal and external users to confidently use our Q-Apps technology to curate clinical data and use the insights from that data to improve hospital operations and patient outcomes. This role blends product expertise, instructional design, and stakeholder engagement to ensure our customers gain maximum value from our technology.
Essential Functions:

• Design, develop, and deliver product education programs to drive adoption and proficiency in our clinical data curation technology solutions.
• Create role-based learning paths tailored to various internal and external user profiles.
• Partner with Product, Clinical Services, Partner Success, and Implementation teams to ensure education is aligned with product updates, best practices, and customer needs.
• Develop engaging training content to ensure internal and external users effectively understand and adopt the product, including eLearning modules, videos, job aids, quick reference guides, and knowledge base articles.
• Occasionally facilitate live or virtual learning experiences, such as webinars or technology training sessions, to support user adoption and engagement.
• Maintain and update learning materials in line with new product releases and regulatory requirements.
• Leverage modern instructional design methodologies and adult learning principles.
• Maintain an expert-level understanding of the product, its features, and applications, and act as a go-to resource for customers and internal teams.
• Measure program effectiveness through learner analytics, adoption metrics, and customer feedback, and continuously refine approaches.
• Develop and implement best practices and efficient processes for delivering product education and support to enhance quality and consistency.
• As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities-these may evolve right along with us!
• Required Abilities, Education, and Skills:
• Bachelor's degree in Education, Instructional Design, or related field.
• 2-5 years of experience in product education, training, or instructional design, ideally within healthcare technology, SaaS, or clinical systems.
• Strong knowledge of adult learning principles, instructional design methodologies, and digital learning tools (e.g., Articulate, Captivate, Camtasia, LMS platforms).
• Exceptional communication, presentation, and facilitation skills for diverse audiences (clinicians, administrators, executives).
• Ability to translate technical information into simple, effective, user-friendly training.
• Proven ability to manage multiple projects and deliver high-quality content under tight timelines.

Preferred Abilities, Education and Skills:

• Familiarity with healthcare workflows, compliance standards (HIPAA, FDA, etc.), and clinical terminology.

Supervisory Responsibilities: None
Work environment/Physical Demands: Continuous sitting and fine manipulation.
Travel Requirements: 5%
Work Authorization: Legally able to work in the United States without sponsorship
Total Rewards:
At Q-Centrix, our purpose-safer, consistent, quality healthcare for all-drives everything we do. To accomplish this important work, we aim to attract, engage, and retain a talented team by offering a compelling, equitable rewards package. This includes an inclusive culture, a flexible work environment, learning and development opportunities, and robust benefits that support both health and financial wellness. In addition, our supportive community fosters collaboration, learning, growth, and enjoyment, making Q-Centrix a place where meaningful work and a positive work experience go hand in hand. It's no wonder we've earned the Great Place to Work distinction multiple years in a row! The target salary range for this role is $80,000.00 - $90,000.00 per year. An individual's salary within this range is based on multiple factors, including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.
In addition to our inclusive and innovative working environment and comprehensive compensation package, team members enjoy:

• Remote/hybrid flexibility (depending on location) and a generous time off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

Skills Required