Job Description

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About Vitalant & The Hemophilia Center of Western PA

Vitalant is one of the nation's largest nonprofit blood service providers, dedicated to saving lives through blood collection, transfusion medicine, and clinical support services such as our Hemophilia Center of Western PA. The

Hemophilia Center of Western Pennsylvania

is seeking a dedicated Clinical Supervisor to help run our multi-disciplinary clinic. At HCWP, we are a specialized treatment center providing comprehensive care for individuals living with hemophilia, von Willebrand disease, and other rare bleeding disorders. Our multidisciplinary team--including physicians, nurses, social workers, and support staff--focuses on the long-term health and quality of life of our patients and their families.


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About the Role

The

Clinical Services Supervisor

oversees the delivery of patient-centered clinical services by supporting staff, managing resources, maintaining compliance, and integrating guidance from the Medical Director into clinical practice. This role plays a key part in coordinating daily operations, ensuring adherence to protocols, supporting high-quality care, and fostering collaboration across departments.

Schedule:

M - F 8:00 AM - 4:30 PM

In-person at our Hemophilia Center of Western PA. Located in Oakland area in downtown Pgh. FREE PARKING ON SITE

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What You'll Do

Coordinate and evaluate the delivery of patient care services according to policies and regulatory standards Supervise and support clinical staff, including scheduling, training, performance reviews, and timecard approvals Serve as a clinical resource and role model for the team Ensure appropriate onboarding, training, and professional development of staff Promote a positive work environment aligned with Vitalant's RITE values Collaborate with other departments to support coordinated and effective patient care Participate in budget planning and monitor clinical services expenditures Maintain compliance with all SOPs, regulations, licensure, and certifications Support continuous improvement efforts and identify opportunities for efficiency and service enhancement Perform additional duties as assigned

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Why Join Vitalant?

At the Hemophilia Center of Western PA, your work directly supports patients living with rare bleeding disorders. This is an opportunity to be part of a collaborative and specialized care team focused on improving lives every day. You'll contribute to meaningful patient outcomes while growing professionally in a supportive environment.



Our comprehensive total rewards support you, your family, and your future with:


Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks

Education

Minimum of an associate's degree in nursing or Diploma from an accredited School of Nursing required Completion of required supervisory and staff qualification training

Licenses & Certifications

Registered Nurse (RN) license in PA required CPR certification required

Experience

At least One year of previous experience as a supervisor, lead, or preceptor required
Experience in pediatrics and/or other direct patient care environments preferred

Skills & Abilities

Strong attention to detail, organization, and confidentiality Ability to prioritize multiple tasks in a variable workload environment Strong communication and conflict-resolution skills Ability to work independently and as part of a team Proficiency with computer systems and electronic documentation Ability to follow precise written and verbal instruction

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.



Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Career@vitalant.org to let us know the nature of your request.


For more EEO information about applicant rights click here

Job Posting Disclaimer

Please note: Vitalant does not currently hire individuals who reside in the following states -- Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.