Job Description

Clinical Supervisor

LOCATION: Palm Ave Detox

Who are we?

In this role, you\xe2\x80\x99ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You\xe2\x80\x99ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You\xe2\x80\x99ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

What will make you successful in this role?

Accountabilities: (3-5) Providing Accurate Medicine Distribution

• People Management- train, and develop a high performing team
• Client Care- ensure high level of services to clients
• Safety & Security of Staff and Clients
• QA & Compliance- follows and enforces program policies and procedures

Responsibilities:

People Management

• Support PM in interviewing SUD Counselor positions.
• Provide new hire orientation and training for all staff in relation to clinical work, i.e. individual counseling, assessment, group counseling, clinical documentation and treatment planning.
• Provide ongoing feedback to relevant staff through individual clinical supervision meetings and clinical group supervision meetings.
• Develop and deliver trainings to Chrysalis staff and other HSI staff as needed and requested.

Resident/Beneficiary Care

• Serve as designated LPHA (Licensed Practitioner of Healing Arts) for assigned DMC-ODS clients.
• Provide on-call consultation and support for supervisees during non-regular work hours
• Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies and assist in improvement of services as needed
• Provide crisis support intervention and de-escalation of conflict as needed
• Develop knowledge of community resources related to health, mental health, finances, case management, and housing;
• Consult with clinical staff to assess, prioritize, and plan case management referrals and facilitate connecting to off-site resources and care. Assist residents/beneficiaries to access outside services, as needed/assigned
• Monitor residents/beneficiaries to ensure appropriate supervision and knowledge of residents/beneficiaries and activities
• Facilitate conflict resolution meetings with staff and residents/beneficiaries as needed
• Provide direct counseling services (individual and group) for those designated as 3.3 and 3.5
• Punctuality and attendance to perform duties as scheduled

Comply and enforce HSI\xe2\x80\x99s policies and procedures

• Enforce/reinforce policies and procedures of the programs and assist in creation of updated policies and procedures
• Facilitate regular individual meetings and group meetings with supervisees, and team meetings as assigned
• Participate in regular staff meetings, clinical supervision, and trainings
• Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed
• Ensure adequate documentation of services by relevant staff,
• perform random audit of files on a monthly basis with support of Compliance Manager
• Maintain a working knowledge of recovery and evidence-based practices, as well as contract requirements
• Other support and supervisory duties as assigned by the Clinical Services Director

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job)

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:

(knowledge and skills required to effectively perform the job)

• Builds Effective Teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Fosters open dialogue and collaboration among the team.
• Service Delivery \xe2\x80\x93 Provide a range of brief, focused prevention, treatment and recovery services, as well as longer-term treatment and support for clients with persistent illnesses. Applies a person-based approach not disciplinarian and rules-driven
• Problem Solving \xe2\x80\x93 uses logic and methods to solve difficult problems with effective solutions\xe2\x80\xa6looks beyond the obvious and doesn\xe2\x80\x99t stop at the first answer.
• Optimizes Work Processes \xe2\x80\x93 Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with highest quality. Seeks ways to improve processes.
• Interpersonal Communication - Establishes rapport quickly and delivers communications that convey a clear understanding of the needs of different audiences: co-workers, managers, clients, clients\xe2\x80\x99 families, care providers, etc. Accepts responsibility for miscommunications or misunderstandings. Listens actively and effectively: seeks first to understand.

• Experience with co-occurring in a residential setting
• Demonstrate ability to engage and support clients with challenging behaviors
• Able to manage emotions and reactions to different situations. Stays calm and clear under pressure.
• Ability to work effectively both individually and as part of a diverse team.
• Experience with evidence-based practices and de-escalating residents/beneficiaries
• Ability to communicate effective cross-functionally \xe2\x80\x93 knows who needs to know what.
• Able to exercise good judgment and maintain healthy boundaries with clients.
• Able to stay awake and alert during shift
• Good computer skills: word, data entry, write reports
• Must be able to physically assist beneficiaries who are undergoing seizure or other major withdrawal symptoms to include ambulatory escort to a Medical Center.

QUALIFICATIONS: (education and work experience)

• Required: Knowledge of effective, evidence-based, interventions with co-occurring multi-cultural, low-income population

• Required: 2+ years of experience working in a residential treatment facility, mental health facility, and/or drug/alcohol treatment facility
• Required: Completion of MA or MS in Clinical Counseling, Psychology, Marriage and Family Therapy, or a related field
• Required: Clinical License (MFT, LPCC, LCSW, or related license) or Post Degree and registered with the BBS as a Associate in counseling related field.
• Preferred: Meet BBS standards to provide clinical supervision to supervisees and sign clinical hours for BBS
• Preferred: 2+ years of experience training staff on variety of skills, including (but not limited to) verbal de-escalation, group milieu management/therapy, and clinical skills
• Preferred: 2+ years of experience engaging clients in group-based activities and providing positive programming for clients
• Preferred: 2+ years of experience providing crisis intervention services in mental health treatment and/or drug and alcohol treatment facility
• Preferred: 1+ years of experience managing budgetary needs and expenses
• CPR/First Aid certification or completion within 6 months of hire
• Valid California driver\xe2\x80\x99s license with a good driving record and car insurance

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

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And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $93,000-$100,00K range based on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

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Horizon Services, Inc.