Job Description

Description:

Job Title: Clinical Office Specialist


Department: Clinical Services


Immediate Supervisor Title: Practice Services Supervisor


Job Supervisory Responsibilities: None


Essential Job Responsibilities:

Receive phone calls and respond to patient concerns. Obtain prior authorizations for prescriptions and procedures. Schedule follow-up appointments for physician. Assist with other office duties as needed. Stocking rooms/office Position does not include ordering (lab/imaging) Position does not include any invasive procedures Other duties approved by the supervisor

Requirements:

Education:

High School Diploma

Other Requirements:

One or more years health care experience preferred. Regular and reliable attendance is an essential function of the job

Performance Requirements:


Knowledge:

Contemporary office practices, procedures and techniques Spelling, vocabulary, math and grammar skills appropriate to the level of the position Insurance requirements and referrals

Skills:

Operating a computer and various software packages Operating a variety of office equipment Creating, organizing and keeping records Good communication skills

Abilities:

Develop and maintain effective working relationships Maintain a reliable and dependable attendance record Provide effective and responsive service to clinic patients in the office setting

Equipment Operated:

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment:

Position is in a well-lighted office environment.

Mental/Physical Requirements:

* Involves sitting approximately 90 percent of the day, walking or standing the remainder.