Job Description

At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.

E S S E N T I A L F U N C T I O N S

Manage the daily functions of the clinic, including patient flow, and patient access. Implement and monitor clinic policies, procedures, and workflows to ensure compliance and efficiency. Coordinate with other hospital departments to ensure seamless integration of services and compliance with institutional standards. Assist with hiring, training and supervising clinical staff. Oversee scheduling, and performance management of clinical areas. Assist in performance evaluations, employee rounding, team development, conflict resolution and ongoing compliance training of staff. Monitor and improve patient satisfaction by optimizing wait times, ensuring courteous service, and addressing patient concerns promptly. Ensure compliance with HIPAA and other patient privacy and safety regulations. Monitor performance metrics such as visit volumes, provider productivity, no-show and cancelation rates. Assist in managing clinic budgets, expenses, and inventory control. Monitor billing processes, charge capture, reimbursement workflows to include insurance verification, coding compliance, and encounter documentation. Collaborate with the billing department to address denials and improve revenue cycle performance. Ensure the clinic meets all regulatory, accreditation, and quality standards. Participate in quality improvement initiatives and monitor performance metrics. Support the Oncology Director with compliance audits and reporting. Oversee use of Electronic Health Records (EHR) and other clinical and administrative systems in assigned area. Generate and review reports on clinic performance, productivity, and patient satisfaction for leadership. Other duties as assigned.

E D U C A T I O N

Bachelor's degree in business or healthcare related field required. Master's degree in business or healthcare related field preferred.

E X P E R I E N C E

Two (2) years previous supervisory experience required. A minimum of three (3) years healthcare management preferred.

C R E D E N T I A L S

N/A

K N O W L E D G E , S K I L L S A N D A B I L I T I E S

Strong leadership and organizational skills. Excellent time management kills and ability to establish priorities effectively. Demonstrate ethical and legal accountability for the position. Knowledge of medical office operations, including billing, coding, and compliance. Proficiency with EHR systems (Epic) preferred. Excellent interpersonal, problem-solving, listening and communication skills. Ability to multitask and adapt in a fast-paced healthcare environment.




At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care.

Our competitive and comprehensive total rewards package includes:

For benefits eligible employees:

Medical, dental, and vision insurance Paid time off: take the time you need to recharge Retirement plans, including 403(b) matching Employer-paid life and long-term disability insurance: Peace of mind for you and your family

For all employees:

Yearly work anniversary pay increases Education Reimbursement up to $2,500 annually Retirement plan participation Free certification classes: enhance your skills at no cost to you Health and Wellness discounts at local gyms Discounts at select mobile networks, local vendors, and Elitch Gardens Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually Financial Counseling: free services through WellCents to help you take control of your financial journey Legal assistance and will preparation services Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program




Please use this link for more information regarding our rewards package and benefits: Benefits Guide.





At Ivinson Memorial Hospital, we are more than just a workplace - we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.



Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.