Job Description

Job Summary:


The Laboratory Supervisor reports to the Vice President of Laboratory Operations and works in close collaboration with the Laboratory Medical Director to provide overall operational leadership for daily laboratory activities. This role is responsible for the supervision of testing personnel, oversight of analytical processes, and the accurate, timely reporting of laboratory results.


The Laboratory Supervisor ensures the consistent and compliant performance of all laboratory procedures in accordance with applicable regulatory, accreditation, and quality standards. Key responsibilities include staff leadership and development, regulatory readiness, continuous improvement of laboratory services, adoption and implementation of new and existing testing methodologies, and the cultivation of a high-performing technical team. The Laboratory

Supervisor also maintains a safe, efficient, and quality-driven laboratory environment that supports operational excellence, patient safety, and organizational growth.

Duties/Responsibilities:

Provide day-to-day supervisory support for laboratory operations, including coordinating staffing assignments, shift coverage, and workflow prioritization. Serve as a first-line resource for laboratory staff regarding procedures, workflow issues, and routine operational questions. Monitor daily testing activities to ensure compliance with established standard operating procedures (SOPs) and quality expectations. Assist with quality control review, documentation completeness, and escalation of nonconformances to the Technical Supervisor. Support training, onboarding, and ongoing competency activities for laboratory personnel as directed by laboratory leadership. Assist with troubleshooting routine operational issues and escalate complex technical or regulatory concerns appropriately. Ensure proper use, care, and cleanliness of laboratory instruments and workspaces; escalate equipment issues promptly when needed. Oversee laboratory inventory management, including supplies, reagents, and consumables, to ensure uninterrupted operations and cost-effective procurement. Direct the maintenance, calibration, and performance verification of laboratory instruments and equipment; address equipment issues promptly to minimize downtime and operational risk. Maintain accurate and complete laboratory records, including test results, quality documentation, maintenance logs, and personnel records, in accordance with regulatory requirements. Develop and monitor key performance indicators (KPIs), dashboards, and reports to evaluate laboratory quality, productivity, turnaround time, and operational efficiency. Identify, evaluate, and implement opportunities for process improvement, automation, and adoption of new testing methodologies to support growth and continuous improvement. Collaborate with cross-functional stakeholders, toxicology, molecular, processing, operations, IT/LIS, quality, and leadership teams, to support laboratory initiatives and organizational objectives. Promote and enforce a culture of safety, quality, and accountability across all laboratory operations. Other duties as assigned.

Education and Experience:

Associate's degree in medical laboratory technology, clinical laboratory science, or a related field required (Bachelor's Degree preferred). Certification as a Medical Laboratory Technologist (MLT) or Clinical Laboratory Scientist (CLS) is strongly recommended, if applicant does not have a Bachelor's Degree. Minimum of 2 years of experience in a medical laboratory in high complexity testing with 1 year in a supervisory or leadership role.

Required Skills/Abilities:

Strong knowledge of laboratory regulations and standards (CLIA, CAP, etc.). Proficiency in laboratory information systems (LIS) and quality management software. Excellent leadership, communication, and problem-solving skills.

Physical Requirements:

Ability to sit, stand, and move around the laboratory Ability to work at a computer Must be able to lift up to 50 lbs Must have steady hands and the ability to pipette Exposure to various chemicals and compounds approved for clinical laboratory

Commitment to maintaining patient confidentiality and ethical standards