Job Description

State of Credentials Licenses Required:

no

:

The Hospital Specimen Technician is responsible

for the preparation of patient's specimens in a

hospital location. The Hospital Specimen

Technician must be able to perform and follow

all pre-analytical processing procedures with

accuracy and in a timely manner. The roles &

responsibilities below are specific to samples

being performed for Client's laboratory testing



Specimen Processing & Test Send Out

Responsibilities

Demonstrates excellent proficiency in

test ordering policies, hospital

processing procedures, specimen

requirements for test ordering, sample

preparation, Quantum, and

compliance/legal requirements.

Knowledge and competency of Hospital

LIS system (client specific)

Print Client's performed testing reports Demonstrates ability to interpret

specimen flow/tracking data utilizing all

available reports and resources

Responsible for supply ordering

processes.

Performs remote accessioning (pre-accessioning), (client specific)

Problem Resolution Responsibilities

Troubleshoot and problem resolution

for specimen types, missing

information, TIQ, TNP, additional

sample requests, and other client

issues related to area of responsibility.

Client's Template (2021)

v2021

Customer Service Responsibilities

Demonstrates exceptional customer

service skills as the Liaison between

customer & Client's performing

laboratory to provide pro-active

customer support.

Responsible for managing inbound calls

with a positive client interaction.

Communicates and collaborates

effectively with the hospital laboratory

staff, as well as the *

sales team and other functions in the

organization.

Communicates effectively information

regarding problem-solving with

specimens, test cancellations, testing

requirements, billing requirements

with various hospital staff.

Required Work Experience:

1 - 3 years of working experience

Preferred Work Experience:

Medical background preferred, which includes

medical terminology applicable to a

clinical laboratory

Previous experience in a hospital laboratory

environment preferred

Physical and Mental Requirements:

Position requires data-entry background with

abilities to enter 6,000 alphanumeric

keystrokes/hour.

Works in a biohazard environment, practicing

good safety habits.

Able to sit or stand for long periods.

Skills:

Handles multiple tasks simultaneously and

works in a production environment.

Hospital LIS Systems knowledge or experience a

plus

Command of Microsoft Office Suite

Client interfacing role requiring strong

communication, collaboration, and problemsolving skills

The position requires demonstrated data entry

skills to effectively utilize both the Client's

Client's Template (2021)

v2021

Diagnostics system and the hospital client

systems.

Maintains composure while working

under pressure.

Reflects good judgment when determining

what action to take when resolving problems.

Demonstrates strong interpersonal skills that

foster a positive environment.

Demonstrates flexibility and ability to adapt

to change.



High School Diploma/equivalent is required

Additional Job Details:

Hospital Specimen Tech's Needed - Lab experience needed

Shift/TimeZone:

central time

Working hours 8-4:30pm Monday-Friday. Lunch 12-12:30

Hours Per Week:

40.00

Days:

Weekdays