Provide leadership to the Agency and local offices in the operation and delivery of clinical services.
Key Functions- This position is responsible for:
Supervision of program directors
Design and support implementation of treatment and best practice protocols in collaboration with senior management.
Collaborate with the Quality Management Director to develop plans and protocols for new clinical and program staff training and supervision;
Develop collaborative relationships with primary care physicians, community psychiatrists, and other providers regarding issues related to consumers/families and the local system of care; and
Monitor and track data regarding delivery and quality of treatment services, including data on core services, emergency admissions, psychiatric hospitalization, and operational, service and personal outcomes and recovery goals.
In collaboration with the Quality Management Director, ensure the timely development of Plans of Correction, Agency Self-Assessments, responses to investigations, complaints, grievances, appeals, etc., as requested or required by regulatory, licensing agents, and/or Agency Policy and Procedures
Act as an advisor by identifying and notifying Agency Senior Management of situations that may pose ethical or legal liabilities for clinicians and the agency. Make recommendations regarding medical or clinical issues or practices that may improve the quality of care provided by Agency clinicians
Qualifications:
A master's degree in counseling or a related discipline regulated under the Health Occupations Article, Annotated Code of Maryland, and certification or licensure as an alcohol and drug counselor by the Board of Professional Counselors and Therapists; or
Approval to supervise by the Board of Professional Counselors and Therapists.
Training
Must successfully complete all state required trainings pursuant to the support service delivered
Must successfully complete all required Agency trainings and in-services
Additional Requirements
Basic mathematical skills
Ability to read, write and understand the language of the person served and read and write in English.
Ability to follow instructions
Ability to work as a team member
Reliable transportation including proof of current automotive insurance and current inspection sticker and registration
Performance Expectations:
Maintain a professional demeanor and image in all situations, including but not limited to person served and staff relationships, verbal communications, and
Adhere to Federal Anti-kickback and Medicaid Fraud laws
Follow all agency policies and accreditation standards.
Maintain therapeutic boundaries with consumers, families, and guardians
Be familiar with HIPPA as related to confidentiality of information specific to persons served
Have an understanding of Client Rights
Have an understanding of person served abuse, neglect, and exploitation rules
Develop and consistently demonstrate an understanding to the persons served, their likes, dislikes, behaviors, desired life outcomes, visions for the future, and their IRPs
Have a basic understanding of developmental disabilities, mental illness and substance abuse and its related symptomology
Have or develop an understanding of the medications that the persons served may be taking, their purpose and side effects
Have or develop a working knowledge of therapeutic interventions to assist persons served in effectively monitoring and dealing with their emotions and behaviors
Consistently practice appropriate medication administration and documentation
Consistently practice appropriate service records documentation, pursuant to State, Federal, CARF and Agency Policies and Procedures
Provide support services as scheduled, showing up on-time and working on person centered goals for the duration of the time allotted
Serve as a valued member of a person focused team to support the individuals we serve
Establish and maintain effective working relationships with colleagues and persons served
Express ideas clearly, both verbally and written
Ability to plan and execute work effectively
Be aware of expiration dates and maintain current training and recertification requirements
Attend and participate in all team meetings, committees, and audits as requested
Accuracy Required In Work and Consequence of Error: The actions of the Clinical Director have the potential to affect the health and safety of consumers and staff. This position has a fiduciary responsibility to the Agency including but not limited to billing, in which errors could result in significant funding infractions for the agency.
Supervision and Training Provided To Employee: The local office will provide initial training. On-going training and supervision is provided on an on-going basis by the supervisor. A supervision plan will be developed for this position specifying training and other development activities required.
Physical Effort: Ability to sit, stand and/or drive for duration of shift, bend, reach, climb stairs, lift up to 30 pounds and the manual dexterity to operate standard office machines, such as, computers, fax machines, copiers and telephones. From time to time travel will be required, which may include out-of-town travel.
Work Environment and Conditions: The staff works primarily in environmentally controlled offices where conditions are pleasant, although visits to the sites where services are being provided may be necessary in order to ensure the quality and provision of services to the consumers.
Direct Supervisor for this position:
Immediate supervisor is the CEO.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Work Location: In person
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