Job Description

Responsibilities

• Main Accountability Student Information Dissemination/Questions/Problems.
• Handle general questions from students via phone, fax, email, and walk-in.
• Accept students' completed request forms for time off, schedule changes, and away Clerkships submitted by e-mail, fax, and dropped off in the department; deliver requests to appropriate Clerkship Coordinator.
• Keeps Leadership of Clinical Education apprised of student scheduling (producing reports, sharing student performance outcomes, identifying gaps in student schedules, advising of potential inadequacies in clerkship availability, etc.).
• Scheduling of Clinical Clerkships.
• Assign third- and fourth-year students to monthly clinical clerkships.
• Communicate with clinical faculty and students as needed to ensure availability of clerkships.
• Coordinate local and away clerkships between Clinical Coordinators.
• Manage and communicate the hospital badging process effectively to both students and hospital/site coordinators.
• Ensures timely and accurate information in department databases.
• Maintains and updates databases [faculty tracking database, T-Res database, student assessment database] (processing updates, making corrections and/or additions to the database, archiving data timely, contributing to quality control activities, adhering to established protocols, etc.).
• Serves as liaison with IT in the development and/or expansion of databases for the department (participating in the development as needed for department functions, defining data fields and queries, designing reports, etc.).
• Develops databases as needed for the department.
• Assist with monthly exam administration.
• Proctor exam as assigned.
• Assist with student badging and faculty credentialing
• Communicate with preceptors regarding upcoming student clerkships that have been assigned, supplying student contact information and documentation as needed.
• Communicate with hospital sites regarding upcoming student clerkships that have been assigned. This includes completing any and all onboarding steps as required by the site.
• Assist with credentialing new preceptors as well as renewals, ensuring they meet accreditation standards.
• Contributes to team effort by performing other duties as needed/assigned

Qualifications
Education:

• Bachelor's Degree or 3-5 years of relevant work experience.
• Advanced courses in computer applications preferred.
• Equivalent experience may substitute for education.

Experience:

• Two years administrative/coordination related experience.
• Three years of access database experience.
• One year experience supporting multiple individuals.
• Two years' experience in higher education administration preferred.

Skills & Abilities:

• Excellent communication skills.
• Must demonstrate high level of skills in email communications, and grading software.
• Proficient in Microsoft applications, including Excel, Word, and PowerPoint. Working knowledge and/or familiarity with Adobe Professional, Photoshop, Paint and Photo Editor, a plus.
• Access and question software (e.g., ExamSoft) databases also desired. Must have the ability to learn new software such as eMedley, Clinician Nexus, My Clinical Exchange, and Canvas.
• Must have excellent interpersonal skills, including the ability to understand, assess, and use appropriate professional judgment.
• Effective use of diplomacy and tact essential.
• Demonstrated initiative in being proactive, anticipating needs, and implementing effective action plans.
• Requires the ability to set priorities, meet deadlines, and perform assignments accurately.
• Must have strong grammar and punctuation skills.
• Must have strong organization skills, be flexible and able to adapt to changed priorities and effectively handle frequent interruptions.
• Must be able to effectively handle multiple projects and tasks simultaneously.
• Must be able to lift 40 lbs.
• Must be flexible to work early or late or on weekends for certain tasks. Demonstrated ability to work in a team environment yet work well independently.
• Must have excellent telephone etiquette.

Skills Required