Job Description

Based in Connecticut or surrounding areas, requires travel

Position Overview

CDx Diagnostics is seeking a

Clinical Account Executive (CAE)

to promote and support

WATS3D

, a cutting-edge diagnostic platform for early detection of esophageal precancer. The CAE will drive clinical adoption and operational success across a defined territory, supporting gastroenterology practices of all sizes.

This

field-based

role combines clinical training, customer support, and sales execution to ensure proper implementation and sustained use of WATS3D. The CAE acts as a key relationship-builder, educator, and problem solver, directly impacting both

customer satisfaction and revenue growth

.

Key Responsibilities

1. Clinical Implementation & Workflow Integration

Deliver clinical education and hands-on training for physicians, nurses, and staff. Ensure WATS3D is embedded within the patient care journey, from referral to post-procedure follow-up. Address billing, reimbursement, and workflow logistics to minimize friction. Provide in-office support to troubleshoot adoption and usage issues. Serve as a clinical expert and trusted point of contact across accounts.

2. Territory Support & Sales Execution

Partner with RSM to execute tailored territory growth plans. Support onboarding and ramp-up of new GI practices. Conduct long-cycle sales planning, stakeholder mapping, and volume forecasting. Identify and engage decision-makers, handle objections, and promote adoption.

3. Customer Relationship Management

Build and maintain strong relationships with providers and staff. Proactively manage client retention and utilization efforts. Collect field insights and share with internal teams to shape strategy.

4. Operational & Administrative Duties

Maintain accurate records in CRM and other IT systems. Monitor specimen flow and adherence to collection/billing protocols. Prepare reports, participate in internal initiatives, and attend trade shows.

Key Competencies

Strong

clinical communication

and training delivery Proven

account management

and relationship-building skills Solid understanding of

reimbursement

and

workflow integration

Ability to prioritize and plan within a

territory-based

structure High

ownership

, responsiveness, and execution focus

Why Join CDx Diagnostics?

Make a real difference in

early cancer detection

Empower GI practices with innovative diagnostics Be part of a mission-driven, growing organization Contribute to commercial success while improving patient outcomes

Additional Notes

This is not a comprehensive task list; duties may evolve. CDx Diagnostics is an

equal opportunity employer

. * We participate in E-Verify.