Job Description

Cliff House Maine Event Coordinator
The Event and Group Coordinator at Cliff House Maine will primarily be responsible for preparing event documentation and details. This role will coordinate with sales, catering, other hotel departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events.
Requirements/Skills:

• Familiarity with Banquet Event Orders (BEOs) and Banquet Checks
• Event Detailing Experience: Entering all requirements into the computerized booking system, so that the operating areas are aware of what they need to deliver. This can include such areas as catering, meeting space setup, audio visual and event timelines.
• Ability to manage complex administrative processes
• Excellent attention to detail
• Knowledge of event planning principles and best practices
• Excellent numeracy, spoken and written communication skills are essential for interacting with clients, vendors, staff, and event attendees
• Proven ability to work as a member of a team and on your own initiative
• Proven strong organizational and problem-solving skills
• Ability to work under tight deadlines and under pressure
• Highly effective interpersonal skills
• Salesforce/Delphi experience
• Having a flexible schedule and ability to work evenings/weekends

Job Role Tasks:

• Attending and coordinating internal team meetings.
• Managing event logistics, such as room setups, catering, and AV equipment.
• Overseeing vendor performance and ensuring on-time delivery of services.
• Ensuring all event details are accurately documented and communicated to relevant parties.
• Addressing any issues that arise during events (pre, post and during events) promptly.
• Managing event budget requirements parameters.
• Detailing event timelines and schedules.
• Overseeing and coordinating the setup of events, ensuring everything is in place and functioning correctly

Tools:

• Salesforce/Delphi Amadeus
• Microsoft Word, Excel, Outlook, Teams, Sharepoint and PowerPoint
• Sertifi
• Visrez

Qualifications
A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
• Experience. Previous hospitality experience providing exceptional guest experience required.
• Great communicator. Providing amazing experiences requires the ability to communicate effectively both verbally and through legible writing.
• Must be able to lift and carry up to 25 pounds
• Bachelor's Degree in Event Planning, Hospitality, and Business preferred.
• 2-3 years of experience in hospitality, events, or administrative work preferred.

Needed Attributes

• Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
• The job description is intended to describe the general nature and work responsibilities of the position.
• This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel.
• Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required