Job Description

Provides excellent customer service, as well as program support and expertise. Serves as first point of contact for incoming calls, visitors and emails. Provides information and referrals. Gathers and maintains client-related data. Interacts with directors, program coordinators, and Agency management. (Full position description will be shared with applicants selected for in-person interviews; to request full description, call 507-316-0610.)

Three Rivers Community Action, Inc. is a non-profit agency providing economic opportunities that strengthen individuals, families and communities in southeastern Minnesota. The organization provides a wide array of Housing, Community Development, Early Childhood, Older Adult, Energy, and Transportation programs and services.

We encourage you to apply even if you meet some but not all the listed qualifications. Three Rivers has a firm commitment to equity, diversity and inclusion; we encourage applications from those who will help us become a more inclusive organization.

This full-time position is Monday - Friday, 8am-4pm (40 hours per week) and will be based in Zumbrota.

The starting pay range for this position is $18.00 - $20.00 per hour, depending on experience and qualifications.

Excellent benefit package including generous Paid Time Off (PTO).

Job offers are contingent on a reference check and a criminal background check.

Qualifications:

• At least two years of work experience in a customer service role, successfully working in direct contact with the public.
• Associate Degree or equivalent technical training in business, administrative support careers, human services or similar program. In lieu of degree, an additional year of experience is required (total of at least three years of relevant work experience).
• Intermediate proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Video Conferencing. Proficiency with office equipment including multi-line phone.
• Accurate typing and data entry skills.
• Bilingual skills preferred but not required.
• Ability to manage projects and tasks with multiple interruptions.
• Ability to travel to other offices as needed.

Online application preferred. However, a paper application form may be requested by calling 507-316-0610.

Three Rivers is an Equal Employment Opportunity / Affirmative Action Employer Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 507-322-3344
Email: jobs@threeriverscap.org

Equal Opportunity Employer, including disabled and veterans.

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Three Rivers