Client Success & Operations Coordinator

Eugene, OR, US, United States

Job Description

Client Success & Operations Coordinator - Real Estate Team



Location:

Eugene Area, OR (Office located 20 miles south of Eugene - daily commute required)

Type:

Full-Time | Monday-Friday 9am-4pm (occasional evening/weekend flexibility needed)

Compensation:

$40-50K + Performance Bonuses + Benefits

About the Opportunity



We're a growing real estate team looking for our next key player - someone who wants to BUILD something, not just fill a seat. This isn't a typical admin role. You'll be the backbone of our operations, supporting 10+ agents and their clients while helping create systems that scale as we grow.

Real estate experience? NOT required.

We'll teach you the business. What we can't teach: hunger, positivity, and hustle.

The right person could grow into office manager, sales manager, or director of operations as our team expands. This is a ground-floor opportunity with a clear path up.

What You'll Actually Do



Your days will be varied - that's what makes this role exciting:

Support clients through their transactions

- communication, coordination, hand-holding

Be the agents' safety net

- answer questions, solve problems, keep deals moving

Manage transactions from contract to close

- track deadlines, coordinate with lenders/title/inspectors

Handle incoming leads

- first point of contact, nurturing, CRM management

Coordinate marketing efforts

- social media, content, managing virtual assistants

Run reception

- phones, emails, scheduling

Build and improve systems

- you'll see what needs fixing and make it happen

Support team growth

- help onboard new agents, coordinate team events
Some weeks are busier than others. You'll need to juggle multiple priorities, stay organized, and keep smiling when things get chaotic.

We're Looking For Someone Who:



?

Has an excellent grasp of technology

- you learn new software quickly and aren't intimidated by tech
?

Is active on social media

- you understand how platforms work and create engaging content
?

Can create, cultivate and manage outside relationships

- with vendors, virtual assistants, and contractors
?

Excels at client interaction

- warm, professional, and genuinely cares about people
?

Looks and acts professional

- but with warmth and authenticity, not corporate stiffness
?

Isn't afraid to pick up the phone

- you prefer real conversations over hiding behind email
?

Goes above and beyond without being told

- you see what needs doing and make it happen
?

Has fire in their belly

- you're hungry to build a career, not just collect a paycheck
?

Brings relentless positivity

- you see solutions, not just problems
?

Thrives under pressure

- you can juggle 10 things and still keep your cool
?

Wants to grow

- this is a launchpad to leadership, not a dead-end job
?

Has customer service DNA

- retail, hospitality, sales - anything client-facing counts

Real Talk - This Role ISN'T For You If:



? You're not active on social media or don't understand how it works
? You're uncomfortable picking up the phone and having conversations
? You wait to be told what to do instead of taking initiative
? You're looking for a "clock in, clock out" job
? Technology frustrates you or you're slow to learn new systems
? You struggle with balancing professionalism and genuine warmth

You DON'T Need:



? A real estate license
? Years of real estate experience
? A specific degree

What matters:

Your attitude, work ethic, tech-savviness, and desire to grow.

What We Offer:



$40-50K base salary

+ performance bonuses

Health insurance

401(k) retirement plan

Paid time off

Team happy hours and events

Career development and advancement opportunities

Bonus, referral, and recruiting pay opportunities

Ground floor opportunity

- grow as the team grows

Our Culture



We work hard, care deeply about each other and our clients, and have fun while we do it.

We're professional and fast-paced, but we're also collaborative and supportive. We win as a team. Everyone - from agents to support staff - is invested in each other's success.

We value caring, fun, and positive vibes. If you're someone who lifts others up, you'll fit right in.

Next Steps



If this sounds like you, apply with:

Your resume A brief note (3-4 sentences) telling us why you'd be great at this role. Better yet, send us a video message!
We're willing to wait for the right person. If you're hungry, coachable, and ready to build something, let's talk.

Job Type: Full-time

Pay: $19.00 - $29.58 per hour

Expected hours: 35 - 50 per week

Benefits:

401(k) 401(k) matching Employee discount Happy hour Health insurance Paid time off Paid training Professional development assistance Referral program Tuition reimbursement
Experience:

Customer service: 1 year (Preferred) Real estate administrative: 1 year (Preferred) Real estate sales: 1 year (Preferred) Executive administrative support: 1 year (Preferred)
Language:

Spanish (Preferred)
License/Certification:

Driver's License (Required) Real Estate License (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD6137703
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    19.0 29.0 USD
  • Employment Status
    Permanent
  • Job Location
    Eugene, OR, US, United States
  • Education
    Not mentioned