Client Success Associate

Chicago, IL, United States

Job Description

:
Overview:
At seoClarity, we're passionate about empowering professionals to succeed in the world of SEO marketing analytics. We invite you to join our team as a Client Success Associate and embark on a rewarding career journey in a dynamic SaaS company. This role offers recent graduates and aspiring professionals an opportunity to learn, grow, and engage with some of the largest global brands.
Position Summary: (Entry Level)
As a Client Success Associate, you will dive into a hands-on learning experience that develops your expertise in technology, customer success, and search engine optimization. You'll actively engage with our Client Success Managers, contributing to onboarding strategies, delivering tailored training sessions, and consulting with global brands to maximize their SEO potential. Utilize our industry-leading enterprise platform to drive transformative results for clients and elevate their online presence through strategic search experience optimization.
Responsibilities:

  • Engage in in-person, on-demand, and company-wide training to understand our business, products, clients, and culture.
  • Shadow various teams, including Technical Services, Product, Marketing, Sales, and Value Enablement, to learn our comprehensive approach.
  • Develop expertise in the Client Journey, understanding key milestones and client outcomes.
  • Attend client calls, user training sessions, and platform demos.
  • Enhance Excel and Google Analytics skills through data projects.
  • Build project and time management skills by documenting and maintaining client interactions.
Requirements
Qualifications:
  • Bachelor's degree (BA/BS)
  • Strong communication skills (verbal and written)
  • Proficiency in Microsoft Office Suite, particularly Excel
  • Comfortable presenting to an audience
Required Attributes:
  • A strong focus on learning and applying new skills
  • Effective organizational and execution skills
  • Enthusiasm for online marketing and search engine behavior
  • Analytical mindset
  • Collaborative spirit, valuing teamwork and continuous learning
  • Trustworthy and dependable
Hybrid - In-office at least 3 days per week
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with matching contributions
  • Health Spending Account (HSA)
  • Maternity and Paternity leave
  • Paid time off and holidays
  • Commuter Benefits
  • Access to a stocked kitchen
  • Opportunities for employee volunteering
  • Participation in happiness committee events
Diversity, Equity, and Inclusion:
seoClarity is dedicated to creating a diverse and inclusive environment. We believe that a variety of backgrounds and perspectives improve creativity and outcomes. We are an equal opportunity employer, and employment is based on individual merit and professional qualifications. All applicants will be considered without discrimination.
Join us at seoClarity and become a part of a team that values growth, collaboration, and excellence

Skills Required

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Job Detail

  • Job Id
    JD5856266
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $50,000 per year
  • Employment Status
    Permanent
  • Job Location
    Chicago, IL, United States
  • Education
    Not mentioned