Job Description

Job Summary

NKP Medical Marketing is seeking a highly motivated Client Success Associate to join our dynamic team. In this role, you will play a crucial role in ensuring the success and satisfaction of our clients by serving as their primary point of contact and advisor for all things related to digital marketing. You will work closely with our clients to understand their unique needs, develop customized strategies and oversee the execution of marketing campaigns to deliver outstanding results. You will play a vital role in driving our clients' growth and NKP's success.

Location

This full-time position is a hybrid role with office space at the Ironworks Campus in Beloit, WI, providing an inspiring and dynamic work environment. (https://www.irontek.co/)

Company Overview

NKP Medical Marketing is a recognized leader in patient acquisition via digital marketing for specialty medical practices, including plastic surgeons, cosmetic dermatologists and medical spas. Since our founding in 2006, we have been dedicated to helping our clients grow by delivering more patients to them. Our expertise in digital marketing, spanning website design, SEO, SEM, social media, content marketing, email marketing and more, has earned us the trust of our clients. With our accumulated experience in the aesthetics industry, key partnerships and scale, we are able to provide the best advice, strategies, tools and execution to our clients.

Our Culture: At NKP Medical Marketing, our high-performing teams are pivotal to our success and continued growth. We seek team members who share our values and are committed to achieving our shared goals. We also prioritize supporting our team members in pursuit of their own goals and career growth. We encourage a culture of continual improvement and growth, where team members embrace change, contribute new ideas, and maintain high standards of accountability.

Position Overview

As a Client Success Associate at NKP Medical Marketing, you will have the opportunity to work with a diverse range of clients in the aesthetics industry, playing a significant role in their business growth.

Responsibilities

Build and maintain strong client relationships, acting as the main point of contact for client inquiries and needs. Develop and implement tailored digital marketing strategies to achieve client objectives. Oversee the execution of marketing campaigns, coordinating efforts across various digital marketing channels. Analyze campaign performance, providing clients with regular updates and actionable insights to drive improvements. Collaborate with cross-functional teams to ensure seamless project execution. Act as a trusted advisor, offering guidance and recommendations to clients to maximize their digital marketing investments.

Key Requirements

Bachelors degree in Marketing, Business, or related field. 3+ years of experience in client success, account management, or related roles. Proven track record in managing client accounts and driving results. Strong understanding of digital marketing, including SEO, SEM, social media, and content marketing. (Preferred) Excellent communication and presentation skills. Exceptional problem-solving and analytical abilities. Highly motivated, detail-oriented, and able to work independently.
Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work from home
Work Location: Hybrid remote in Beloit, WI 53511