Job Description

Job Posting: Client Solutions Specialist

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Location:

Athens, Alabama is situated in the heart of North Alabama, just 25 miles west of Huntsville and minutes from the Tennessee state line. It offers easy access to major highways, including I-65 and Highway 72

Employment Type:

Full-Time

Department:

Client Experience & Support

About the Role

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We are seeking a friendly, solutions-driven

Client Solutions Specialist

to join our team. This role is ideal for someone who loves connecting with people, understanding their needs, and guiding them toward the best possible solutions. Rather than focusing on traditional "sales," this position centers on providing an exceptional customer experience and building relationships based on trust, support, and expertise.

What You'll Do

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Serve as a primary point of contact for clients, both new and returning


Listen actively to understand each client's needs, challenges, and goals

Provide tailored recommendations and solutions that create meaningful value

Guide clients through available options and support them in making confident decisions

Maintain accurate client records, follow-up actions, and communication notes

Collaborate with internal teams to ensure a seamless client experience

Offer ongoing support to strengthen relationships and encourage long-term loyalty

Assist with outreach and engagement initiatives to connect with prospective clients

What Makes You a Great Fit

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You genuinely enjoy helping people and building positive connections


Strong communication, active-listening, and problem-solving skills

Ability to translate complex information into simple, friendly explanations

Organized, detail-oriented, and confident in managing multiple conversations

Comfortable working in a fast-paced, client-focused environment

Prior customer service or client-facing experience is preferred

Why You'll Love Working With Us

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A supportive team that values collaboration and service


Opportunities for professional growth and development

Competitive compensation with performance incentives

Comprehensive benefits package
A positive, people-focused culture where your contributions truly matter

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:


Health Insurance Dental Insurance Paid Vacation Paid Holidays Employee Discount Pricing on vehicles Vision Insurance Life Insurance 5 day work week (closed on Sunday) * Multiple Inventories/Dealerships to get inventory from