Client Services Assistant

Morrilton, AR, US, United States

Job Description

Responsibilities will include greeting and checking in patients as they arrive, scheduling, data entry, and collecting patient payments. This position is the first impression of Charton Physical Therapy, and you must love interacting with people to be a success. Required skills include having a clear, kind speaking voice (in-person and on the telephone), experience with scheduling, good organization, proof of previous excellent customer service, the ability to multi-task, and the ability to work in a fast-paced team environment.

We are a small clinic that has lots of fun. We dress up for Halloween, decorate our rolling desks for Christmas, and participate in local food drives, to name a few.

About us

Charton Physical Therapy is a therapist-owned private outpatient physical therapy clinic in Morrilton, AR.

We are professional, innovative, and customer-centric. Our goal is to create an empowering environment where each member of our family can enrich their lives while enriching the lives of others. We are fortunate to get to help individuals in our community restore their ability to return to a normal life.

Our work environment includes:

Modern office setting Growth opportunities Regular social events
We are looking for an outgoing person that enjoys multitasking in a fun-loving environment. This position will work closely with the clinic owner to ensure smooth office operations. Experience in management positions as well as exposure to medical insurance rules/billing is a plus. Primary duties will include

Greet patients as they arrive at the clinic and assist with getting paperwork filled out and collecting payments Submit therapists' charges to our billing office for processing Receive and enter patient payments Perform patient checkout checkout to ensure that patients are scheduled for their appointments. Answer incoming calls. This job will start in the office as described. Over time as staffing needs change, this position may flex to a Therapy Tech with more hands-on interactions with the patients. Training for this position is on-the-job, but candidates should be comfortable working in others' personal space, physically able to assist in the clinic with patient care, and willing to help with exercises and other procedures. Job Type: Full-time
Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Schedule:

8 hour shift 9 am - 6 pm (8 am - 5 pm on Friday) Monday to Friday
Work Location: In person

Job Type: Full-time

Pay: $11.00 - $12.50 per hour

Benefits:

Dental insurance Flexible schedule Life insurance Paid time off Vision insurance
Education:

High school or equivalent (Required)
Experience:

Customer service: 2 years (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD6177497
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    11.0 12.0 USD
  • Employment Status
    Permanent
  • Job Location
    Morrilton, AR, US, United States
  • Education
    Not mentioned