Client Service Representative

Sheridan, WY, US, United States

Job Description

Position Summary:



Prepare customer quotations and orders using the company inventory and order system.

Essential Duties and Responsibilities:



Prepare customer quotations or revisions according to the Company pricing policy, information from Sales Representatives and Proposal Engineers. Communicate with customers: pricing, stock availability, order status, and delivery ETA Process customer Purchase Orders (POs): Owns and maintains process for cataloging and organizing job and client specific information. Works closely with the sales team and engineering in communicating the expectations of the design and product development. Maintain orders in ERP. Participates in trade shows and conventions as needed. Assists in updating show materials/fliers/giveaways and show registrations.

Knowledge and Skills:



Working knowledge of MS Office required, Adobe is a plus Organized, accurate and detail-oriented Ability to handle multiple calls and projects at one time Ability to work with little management Always demonstrates professionalism Knowledge of Customer Service Principles and practices Knowledge of administrative procedures Ability to problem solve as well as to handle tight deadline and shifting priorities Proven success in customer focused environment Has solid knowledge of customer needs and sensitivity to economic impact of decisions Ability to work in team environment Good interpersonal skills Able to communicate clearly both in writing and speech Communicate and coordinate with internal departments and Customers
Join our team today and be part of a dynamic environment where your customer service skills will be valued and developed!

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

401(k) 4% Match Dental insurance Health insurance Life insurance Paid time off Vision insurance
Ability to Commute:

Sheridan, WY 82801 (Preferred)
Ability to Relocate:

Sheridan, WY 82801: Relocate before starting work (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD6091007
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    21.0 25.0 USD
  • Employment Status
    Permanent
  • Job Location
    Sheridan, WY, US, United States
  • Education
    Not mentioned