Job Description

Who We Are. What We Do.

Connor & Gallagher OneSource (CGO) is a full-service Human Capital and Risk Management partner. We support organizations nationwide with integrated solutions across employee benefits, business insurance, human resources consulting, payroll processing, and retirement planning.



Our specialized teams bring deep expertise and a passionate, can-do attitude to everything we do. CGO is proud to be recognized as a

Best Places to Work in Insurance

, a

Healthiest Company in America

, and one of

The Nation's Best and Brightest in Wellness

. We offer a welcoming, relationship-driven environment that encourages collaboration, continuous learning, and professional growth.

Position Summary

The

HR Generalist

is a client-facing role within CGO's OneSource division, serving as a primary HR contact and trusted advisor to assigned client organizations. This highly visible position supports day-to-day HR operations, employee relations, benefits administration, compliance, and onboarding while delivering exceptional service and guidance to clients.



The ideal candidate is a strong communicator, detail-oriented problem solver, and collaborative HR professional who thrives in a fast-paced, consultative environment.

Essential Functions

Client-Facing HR Support

Serve as the primary HR point of contact for assigned client companies Build trusted relationships with clients by providing timely, accurate, and compliant HR guidance Advise clients on employment practices, policies, and HR best practices Respond to requests for employee information from client leadership, service providers, agencies, and third parties

Onboarding, Benefits & Leave Administration

Conduct new-hire onboarding meetings via video conferencing and screen sharing Process benefit enrollments, life events, and terminations; administer COBRA Administer leaves of absence, including FMLA, Workers' Compensation, and Short-Term Disability Maintain accurate employee records related to benefits, payroll, and employment status

HR Operations & Compliance

Create, update, and interpret employment policies and documentation Ensure compliance with applicable employment laws and internal procedures Maintain employee files, payroll records, benefits data, and other HR documentation Prepare memos, forms, and HR documents to support both internal and client needs

Administrative & Operational Support

Provide administrative support including document management, spreadsheet updates, data verification, filing, and record maintenance Support internal HR initiatives and assist with special projects as needed

Qualifications

Minimum of

3 years of hands-on Human Resources experience

in a fast-paced, employee-relations-focused environment Bachelor's degree in Human Resources, Business, or a related field Strong working knowledge of HR operations, benefits administration, and compliance Ability to work onsite a minimum of

two days per week

in Lisle, IL

HR Certification (SHRM-CP or PHR) required

; if not currently certified, certification must be obtained within one year of employment

Key Skillset

Exceptional written and verbal communication skills Strong analytical and data management skills, particularly in Excel High attention to detail and strong organizational abilities Professional, client-service mindset with the ability to build trust and credibility Ability to manage multiple priorities and maintain accuracy in a high-volume environment Collaborative, adaptable, and eager to learn Minimum of

3 years of hands-on Human Resources experience

in a fast-paced, employee-relations-focused environment Bachelor's degree in Human Resources, Business, or a related field Strong working knowledge of HR operations, benefits administration, and compliance Ability to work onsite a minimum of

two days per week

in Lisle, IL *

HR Certification (SHRM-CP or PHR) required

; if not currently certified, certification must be obtained within one year of employment