Client Experience Associate Part Time

Louisville, KY, US, United States

Job Description

Schedule:

These hours are set. Please do not apply if you can not work these hours.

Evening & Weekend hours Tuesday-Thursday: 4 pm- 8 pm Every Other Saturday: 9:00-3:00

Who We're Looking For:



Someone motivated & confident . You're focused on results, with a natural ability to help clients say yes. A natural leader who motivates those around them. A lifelong learner who thrives on growth, coaching, and personal development A good communicator who shines in customer interactions You're great at multi-tasking and thrive in a high-energy environment. Detail-oriented, organized, and tech-savvy (CRM/booking software experience is a plus!) Someone who takes pride in delivering unforgettable client experiences Salon, hospitality, retail, or customer service experience is a big plus!

What You'll Do:



Greet Clients: Be the first and last impression- greet every guest with warmth & professionalism. Appointment Management: Schedule and confirm appointments via phone, email, and in-person, ensuring accurate and timely bookings. Customer Service: Address client inquiries and concerns, providing information about services, pricing, and promotions. Check-In/Out: Efficiently check clients in and out, managing payments, and ensuring all necessary forms and records are completed. Maintain a clean & organized space: Keep the front desk and retail are clean and assist in maintaining the cleanliness and organization of the whole salon. Sales Support: Promote and sell salon products and services, including retail items and gift certificates. Record Keeping: Maintain accurate client records, including contact information and service history. Handle Multitasking: Manage multiple tasks and priorities in a fast-paced environment. Inventory Management: Order, maintain, and track salon inventory Metrics Tracking: Track and report on salon metrics, including appointment bookings, client retention, sales figures, and inventory levels to support business decisions.

Why Join Us?



Competitive hourly + performance-based bonuses Work with a fun, supportive team that values excellence A beautiful, vibrant work environment where your skills are celebrated Exclusive salon perks & discounts on services and retail
Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Work Location: In person

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Job Detail

  • Job Id
    JD5956972
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    12.0 15.0 USD
  • Employment Status
    Permanent
  • Job Location
    Louisville, KY, US, United States
  • Education
    Not mentioned