Job Description

Are you a empathic, organized and prompt person? We want to talk to you! Here at Zara Homecare we are looking for a client care coordinator to join the team.

Summary: The client care coordinator is responsible for managing the relationship between the client, family and Zara HomeCare. It start with assessment, plan development, and ensuring compliance. This role is also responsible for maintaining care plan records, and verifying completeness.

At Zara Homecare our Core Values are as follows:

Compassion - We serve with a genuine heart.

Empathy - We seek to understand our clients experiences from their point of view.

Integrity - We uphold honesty, accountability and transparency in all that we do.

Love - Love is thee foundation of our mission.

If the above sounds like you, and a team you want to work with, we encourage you to review the job duties and requirements below.

Job Duties

1. Client Intake and Assessment:

Schedule new client Intake Assessments

Conduct comprehensive assessments to determine individual care needs

Develop care plans with client, family and health care providers

Verify plan and support needs are compliant with regulations and policy

2. Regulatory Compliance

Maintain accurate and complete care records in compliance with state and federal requirements

Monitor ongoing care plans as to stay compliant with any changes made.

Participate in audits, inspections and reviews as needed

3. Client Quality Assurance

Monitor quality of care using survey?s, conversations and informational interview

Quickly address with care team any client concerns

Conduct periodic reviews to verify caregivers are in alignment with client plan

Prepare reports on client satisfaction, and service utilization

4. Administrative Duties

Send end of day reporting email per template to team members

Maintain documentation as assigned for accurate record keeping

Timely communication with all stakeholders with changes

Other duties as assigned by management

Qualifications and Skills

High School Diploma or GED required. Associate, or bachelors degree in health care administration, social work, or related field preferred. Work experience will be considered in leu of degree

Knowledge of Oregon and Federal regulations governing health care laws

Experience

2 years in client care coordination for home services highly preferred

Work Location

Primary in person at our office in Portland. Client Visits as needed, valid drivers license and reliable transpiration required.

Benefits

401k Matching

Paid Time off

Health Care Assistance

Zara Homecare

is a leading homecare provider in the Portland and Vancouver metro area. We offer the highest level of service, and are qualified at the highest level to provide the care. We pride ourselves on daily living out our core values, and want team members that can align and push forward our vision of what homecare of the future should be.

Intrested candidates reply to this posting by sending in your resume to oshina.oshina@zarahomecarellc.care

Job Type: Full-time

Pay: $50,000.00 - $50,500.00 per year

Benefits:

401(k)
Work Location: In person