Client Advocate

Ontario, OR, US, United States

Job Description

JOB DESCRIPTION



Position: Supervisor: Compensation:

Co-Locate DHS / Client Advocate

Executive Director

DOE

Responsibilities:

Maintain confidentiality of victims and their families

Answer crisis calls as necessary

Provide basic advocacy services for clients including:

o Crisis advocates, intakes, & safety planning

o Provide referrals to other agencies for services

o Provide accurate & sensitive information on domestic violence & sexual assault

o Follow-up contacts & services

o Transport & accompany clients to appointments, meetings, hearings, etc.

o Assist in obtaining assistance from criminal justice medical, and social agencies.

o Facilitate Spanish support groups as directed by Shelter Manager/Operation Manager

Participate as a team member with other advocates, sharing goals, assessments & observations

Work effectively with other programs of Project DOVE

Keep accurate files & records in Osmium; submit reports on time

Be familiar with and maintain positive working relationships with other community organizations

Willing to assist with presentations to community groups

Attend additional training to increase job related knowledge & skills

Work with the Shelter Advocate with client as needed

Perform other tasked as directed by Shelter Manager/and or Executive Director

Provide on-site direct services to DHS for clients who identify as victims of domestic violence. Advocate divides their times between DHS offices and Project DOVE, fostering a closer working relationship between the two systems

Qualifications:

Must possess empathy and understanding of the dynamics of domestic violence and sexual assault.

Ability to provide quality services to people of all racial, cultural, social and economic backgrounds

Ability to solve problems & make decisions individually and/or within a team

Ability to manage time and work independently and in a team to accomplish program goals

Have basic computer literacy skills

Ability to keep accurate records and reports

Must possess valid driver's license

Must be self-motivated and available to work flexible hours.

Must complete Project DOVE 40 hour of training in advocacy for victims of domestic violence, sexual assault, or stalking

Must obtain CPR certification within 90 days of hire date

40 Hr. work week with 90 days Probational period. M-F, 1 week a month on call (additional pay)

Specialized Qualifications:

Bilingual, English/Spanish preferred

Ability to provide services in a culturally sensitive manner

Job Type: Full-time

Pay: $35,360.00 - $41,600.00 per year

Benefits:

On-the-job training Paid time off Professional development assistance
Work Location: In person

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Job Detail

  • Job Id
    JD6665714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    35360.0 41600.0 USD
  • Employment Status
    Permanent
  • Job Location
    Ontario, OR, US, United States
  • Education
    Not mentioned