Job Description

Description
The Clerk class is a non-supervisory role responsible for general office or support duties such as
preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office
records; and locating and compiling data or information from files and other data sources. Clerical work
requires knowledge of an organization's rules and procedures and requires training, experience, or
working knowledge related to the tasks to be performed. In this class, Clerks are classified as Levels I-IV,
with varying degrees of responsibility.
Clerks combine a practical knowledge of accounting, budget, or other financial management related
clerical support functions with procedural knowledge in carrying out the goals of their particular
organization.
Examples of Duties

• Reads source documents such as canceled checks, sales reports, or bills, and enters data into

specific data fields using keyboards or scanners

• Operates office machines, such as photocopiers and scanners, facsimile machines, voicemail

systems, and personal computers

• Operates computers programmed with accounting software to record, store, and analyze

information

• Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper

codes

• Classifies, records, and summarizes numerical and financial data to compile and keep financial

records, using journals and ledgers or computers

• Debits, credits, and totals accounts on computer spreadsheets and databases, using specialized

accounting software

• Receives, records, and banks cash, checks, and vouchers
• Complies with federal, state, and City policies, procedures, and regulations
• Compiles statistical, financial, accounting, or auditing reports and tables pertaining to such

matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses

• Codes documents according to City procedures
• Reconciles or notes and reports discrepancies found in records
• Accesses computerized financial information to answer general questions, as well as those related

to specific accounts

• Matches order forms with invoices and records the necessary information
• Answers telephones, directs calls, and takes messages
• Files and stores completed documents in appropriate locations; Retrieves materials in alphabetic,

numeric, or chronological order

• Maintains and updates filing, inventory, mailing, and database systems using a computer
• Compiles, sorts, and verifies the accuracy of data before it is entered
• Communicates with customers, employees, and other individuals to answer questions,

disseminate or explains information, take orders, and address complaints

• Collects, counts, and disburses money; does basic bookkeeping and completes banking

transactions

• Completes and mails bills, contracts, policies, invoices, or checks
• Opens, sorts, and routes incoming mail, answers correspondence and outgoing mail
• Processes and prepares documents such as expense reports, invoices, receipts, statements, or other

documents

• Compiles, copies, sorts, and files records of office activities, business transactions, and other

activities

• Gathers, records, and proofreads data and other information, such as records and reports
• Types, formats, proofreads, and edits correspondence and other documents using personal

computers

• Compares data with source documents or re-enters data in verification format to detect errors
• Stores completed documents in appropriate locations
• Locates and corrects data entry errors or reports them to supervisors
• Compiles, reviews, analyzes and records payroll time, payroll data, withholdings, benefits, and

other employee related data

• Performs special projects and other duties as assigned

Minimum Qualifications
Education
For all Clerks, it is a requirement to have completed High School graduation or General Education
Development (GED) certificate.
Experience
In addition to the minimum education requirements the following experience requirements also apply:
For entry into the Clerk position, no work experience is required; however, the minimum education
requirements must be met. One year of paraprofessional experience in general office of clerical work is
preferred; however, it is not required. Clerks must demonstrate proficiency with integrated word
processing and spreadsheet functions.
For selection, appointment to Clerk level II or higher, in addition to the minimum education requirements,
more progressive levels of experience are required based on the following:
Clerk III - at least three (3) years of experience
Equivalency
Equivalent combinations of education and experience that provide the required knowledge, skills, and
abilities will be evaluated on an individual basis.
Supplemental Information
Evaluation Plan

• Computerized Assessment: 30%
• Interview: 50%
• Evaluation of Training, Experience, & Personal Qualifications (TEP): 20%
• Total of Computerized Assessment, Interview, and Evaluation of T.E.P: 100%
• Detroit Residency Credit: 15 Points
• Veteran Points: 0-15 Points

EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.
• Dental
• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave
• Vacation
• Holidays

OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

- At age sixty (60) if you have at least ten (10) years of service, or
- At age sixty-five (65) with eight (8) years of service. o In the event of disability, other eligibility rules apply);
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; o Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Skills Required