Job Description

Clerk - Correspondence

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Job ID: 000E8P
Winfield, AL
Administrative Support - Health Information Management
Full Time - Variable

Posting Description

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At North Mississippi Health Services, our mission is to "continuously improve the health of the people of our region." We aim to "provide the best patient and family-centered care and health services in America." We believe that fulfilling our mission and vision calls us to embrace the best people who form incredible connections with our patients and families.



We take pride in celebrating everything that makes you unique--your talents, perspectives, and passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. You know what connected feels like when you are part of our team.



#WhatConnectsYou

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Customer Service:

Greets external/internal customers in a prompt, helpful, and courteous manner Effectively communicates directions of Release of Information Guidelines to customers Denies access to medical information when legitimacy cannot be determined Performs other duties as assigned while demonstrating a willingness and ability to provide optimal customer service

Information Management:

Reviews each request to determine what information is needed Determines what access can be provided based on Health Information Portability and Accountability Act (HIPAA) Guidelines and state/federal regulations Coordinates with ancillary departments to provided requested/required medical information (i.e. Radiology & Heart Institute discs, billing purposes, and/or medical research) Provides medical information via paper, electronic, or fax Effectively communicates the cost of providing medical records to the customer Requests medical records from other facilities as requested/required by physicians for the continuum of care Provides certified records to Risk Management Prepares medical records for submission into Electronic Medical Record (EMR)

Reporting/Recordkeeping:

Evaluates each Emergency Room (ER) admission to determine if a product is involved in an injury and enters/codes legitimate cases into Consumer Product Safety Commission (CPSC) Database per CPSC Guidelines Prepares medical records for submission into the Electronic Medical Record (EMR)

Subpoena/Court Order Processing:

Review subpoena and/or court order for requested documentation/information Examine subpoenas and court orders for all applicable state/federal laws and regulations Prepares affidavit or certification to accompany all released medical records Submits subpoenaed medical records and court ordered medical records in accordance with Mississippi State laws

Liaison:

Serves as a resource for North Mississippi Health Services (NMHS) for release of information (ROI) matters

Education

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Stay abreast of current state/ federal laws governing the release of medical records and handling of subpoenas

Regulatory

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Adheres to NMHS/NMMC Policies/Procedures/Guidelines Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues

Requirements:

High School Diploma or equivalent; required/Some college courses; preferred Minimum of 2 years of experience in medical records; required Minimum of 1 year of customer service experience; highly desirable Knowledge of State/Federal laws governing the release of medical information and handling of subpoenas; highly desirable Knowledge of computers and software programs (i.e. Microsoft Word, Microsoft Outlook); highly desirable Working knowledge of various office equipment (i.e. copier, fax machine, scanner); desirable Knowledge of medical terminology; desirable Good team working and organizational skills; required Good written and verbal communication skills; required Maximum of 6 months of "on-the-job" training provided Strong interpersonal skills; required

Requirements

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No additional requirements from any stated in the above description.
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Education

You must have the following education to apply:

You must have a High School Diploma or GED or higher