Job Description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under

My Documents Additional Documents

section for each application.


Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please

do not include wage or salary information in your resume or other profile or application materials

.

Job Requisition ID:

CS51326

BPIS:

09905

Start Date:

11/05/2025

Closing Date:

11/20/2025

Agency:

Department of Healthcare and Family Services

Class Title:

OFFICE ADMINISTRATOR IV - 29994

Skill Option:

None

Bilingual Option:

None

Salary:

Anticipated starting salary $4954 monthly; Full range $4954 - $6894 monthly

Job Type:

Salaried

Category:

Full Time

County:

Cook

Number of Vacancies:

1

Bargaining Unit Code:

RC028 Paraprofessional Human Services Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position

MUST

apply electronically through the

illinois.jobs2web.com

website. State of Illinois employees should click the link near the top left to apply through the

SuccessFactors

employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger--something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule--flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Positon overview:

The Department of Healthcare and Family Services (HFS)'s, Division of Child Support Services is seeking to hire a highly qualified and motivated professional to join our Cook Central Region to serve as a Clerical Supervisor. This position will review and monitor income withholding cases. Additionally, this position will oversee staff who key pre-coded data into the statewide database systems and will establish workload assignments and evaluate operations.

The ideal candidate will have excellent communication, organizational, leadership and analytical skills to be successful in evaluating the operations of the Cook Central Region Team D.

HFS values employees with different backgrounds, life experiences, and talents.



Employees receive a robust benefit package including:


Monday-Friday work schedule Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.) Health, Life, Vision, and Dental Insurance Pension Plan Paid Parental Leave Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare) Employees earn (12) paid Sick Days annually. New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually. Employees earn (3) paid Personal Days annually. (13-14) paid holidays annually (based on start date)




If you are seeking a new opportunity, and this position appeals to you, please apply today!



At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer

Essential Functions
Under direction, serves as a Clerical Supervisor by planning, directing, and evaluating the continuing review of income withholding cases that indicate a delinquency in the amount of withheld court ordered child support Serves as a working supervisor Plans, directs, and evaluates clerical team operations Performs office management functions Directs and monitors the keying of pre-coded data into the computerized statewide database systems from various sources Organizes, reviews, and establishes clerical workload assignments Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of two (2) years of study at a secretarial/business college and two (2) years of office experience; or completion of high school and four (4) years of Office Assistant experience; or four (4) years of independent business experience Conditions of Employment
Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information Requires the ability to utilize and maintain state issued equipment such as a laptop Requires ability to travel in the performance of duties, with overnight stays as appropriate + The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours:

Monday - Friday 8:30 a.m. - 5:00 p.m.

Work Location:

115 S Lasalle St, Chicago, Illinois, 60603

Email:

HFS.DCSSApps@illinois.gov

Posting Group:

Office & Administrative Support



This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.



The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com

Nearest Major Market:

Chicago