Claims Service Administrator
Texas, United States
Job Description
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SWBC is seeking a talented individual to perform functions associated with processing mortgage insurance claims.
Why you\'ll love this role:
This role is an excellent opportunity to utilize your property knowledge and exercise best practices with a confident approach when acting as the liaison between the Insured, their customers, and the carrier. You will be able to interact with a variety of customers at multiple levels by assisting them through the claims process. Your representation will directly contribute toward SWBC\xe2\x80\x99s Mission to provide excellent customer service.
Essential duties include the following:
- Identifies proper carrier for claim assignments and sets up new claims in claims system.
- Closes claims in claims system and enters claim payments based on carriers\xe2\x80\x99 instructions.
- Tracks pending claims and communicate with other department to receive confirmation pending claim will be processed under lP policy.
- Reviews and verify the checks prior to issuance to the lenders, borrowers, TPA to include preparing unusual circumstances such as stop-payments, voids, and reissued checks.
- Handles incoming calls to assist lender, borrowers and TPAs with submission of new claims and providing status on existing claims.
- Processes end-of-month reports, special queries, tracking claim acknowledgments and sends supplemental documents from PAs to carriers.
Serious candidates will possess the minimum qualifications:
- Some college courses in Business or related field or equivalent experience.
- At least six (6) months of insurance claims or related experience.
- Mortgage insurance experience preferred.
- Excellent organizational and analytical skills.
- Must possess excellent written and verbal communication skills.
- Able to operate basic office equipment including a 10 key calculator by touch.
- Must be able to type 45 WPM accurately and have basic knowledge of word processing.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Emerging Professionals and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
- Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
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Job Detail
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Job IdJD4253694
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTexas, United States
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EducationNot mentioned