Job Description

Essential Duties:

Review and analyze Workers' compensation claims for accuracy Assists with reporting of claims to insurance carriers Determine the validity of claims and make recommendations for approval or denial based on investigation and analysis Supports the insurance renewal process by gathering updated information Interacts with other corporate departments to promote safety Communicates with insurance carrier claims personnel regarding claims investigation and resolution Completes special projects as assigned

Education/Experience:

High school diploma or GED. Workers' compensation claims experience preferred, but not required.

Physical Demands:

Typical office environment, occasionally stands and walks, frequently sits. Routine use of personal computer and general office equipment.

Environment/Noise:

Noise level is moderate

Certificates/Licenses:

No certificates or licenses are required

Job Knowledge, Skill, and Ability Preferences:

Excellent customer service skills critical Intermediate to advanced computer skills, including, but not limited to, use of Microsoft Word, Excel, and Power Point Ability to read and speak English in order to perform job duties (must be able to communicate with English-speaking coworkers and customers, must be able to read and comprehend reports and manuals written in English) Effective written and oral communications skills. Ability to work with limited supervision

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.


Equal Opportunity Employer

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