Job Description

Job Summary

We are seeking a dedicated Chiropractic Assistant / Receptionist to join our healthcare team. This role involves providing exceptional patient service, managing administrative tasks, and supporting clinical operations within a busy chiropractic practice. The ideal candidate will possess strong medical administrative skills, familiarity with electronic health records (EHR) systems, and excellent communication abilities to ensure smooth daily operations and high patient satisfaction.

Duties

Greet patients warmly and manage front desk responsibilities, including check-in and check-out procedures. Schedule appointments Verify insurance coverage and perform insurance verifications accurately. Collect payments Maintain and update patient records in EMR system. Review medical documentation for accuracy and completeness in accordance with HIPAA regulations. Assist with intake procedures, including collecting patient information and updating medical histories. Manage multi-line phone systems with professional phone etiquette and handle patient inquiries efficiently. Support clinical staff with administrative tasks such as filing, data entry, and document review. Ensure compliance with health information management standards and maintain confidentiality of patient data. Perform general clerical duties including typing, filing, and using Microsoft Office applications to support office operations.

Qualifications

Prior experience in a medical office setting or clinic environment is highly preferred. Understanding of HIPAA regulations and health information management practices. Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software. Excellent organizational skills with attention to detail for documentation review and data accuracy. Exceptional customer service skills with professional phone etiquette and bilingual abilities are a plus. Experience working chiropractic clinics is advantageous but not required. Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism. This position offers an opportunity to contribute to a compassionate healthcare team while developing valuable skills in medical administration within a supportive work environment.
Work Location: In person