Job Description

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

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Department of Professional and Financial Regulation - Bureau of Consumer Credit Protection

Job Class Code: 0075

Grade: 25/Supervisory

Salary: $ 57,408.00 - $81, 078.40/Annually

Location: Gardiner

Opening Date: November 8, 2025

Closing Date: November 24, 2025

This is professional services work of a supervisory nature in directing and overseeing staff responsible for preparing licensing money transmitters, responding to consumer complaints, and investigating allegations of lending law violations. Responsibilities include assigning work, reviewing progress and findings, and training staff. Supervises subordinate State employees. Work is performed under limited supervision.


This position, plans and directs the work activities of staff who responding to consumer complaints and makes determinations as to which complaints should be investigated for further action. Conducts interviews of complainants and respondents. Drafts document requests, demand letters, settlement agreements hearing notices. Conducts fact findings and makes recommendations regarding licensing of money transmitters. Testifies in formal proceedings occasionally.


KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: Ability to read and analyze financial statements, strong writing skills, ability to think and work independently and to supervise others

Minimum Qualifications:

Four (4) years experience in conducting investigations, negotiating settlements, and preparing agreements.

Contact:

Questions about this position should be directed to Linda Conti at linda.conti@maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto--"Dirigo" or "I lead"--as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Work-Life Fit

- Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage

- The State of Maine pays

85%-95%

of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

Dental Insurance

- The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

Retirement Plan

- The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .


Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.


There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.


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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.