Chat Customer Service Representative

Cedar Rapids, IA 52404, United States

Job Description

b'

: Responsibilities:
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
  • Communicates with customers regarding service request or problems; documents, evaluates and resolves customer\xe2\x80\x99s inquiries.
  • Works with other departments to complete customer requests as needed, and minimize escalations.
Qualifications:
a) High School Diploma or equivalent, Job Type: Full-time Pay: Up to $17.00 per hour Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 8 hour shift
  • Day shift
Weekly day range:
  • Monday to Friday
Work setting:
  • In-person
Ability to commute/relocate:
  • Cedar Rapids, IA 52499: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Call center: 1 year (Preferred)
Work Location: One location
  • Health insurance

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD4262936
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cedar Rapids, IA 52404, United States
  • Education
    Not mentioned