Job Description

Job Title: Chapter Relations Coordinator

Department: Colonel Relations

Reports To: Senior Director of Colonel Relations

FLSA Status: Part-Time Hourly

Prepared Date: December 1, 2025

Summary: This position coordinates the chapter program and the continued growth of the program. An ideal candidate is detail-oriented with the ability to juggle multiple , tasks, think on their feet and communicate effectively both internally and externally.

Essential Duties and Responsibilities:

Coordinates the chapter program providing support and development for chapter leaders while on-boarding new chapters around the world for its continued growth.

Maintains and keeps up-to-date chapter information and chapter members in database.

Collaborates with Colonel Relations Team to encourage all chapter members to contribute to the Good Works Program.

Conducts data research on Colonels.

Coordinates Chapter Leader Meeting that will be held during the Colonels Homecoming Weekend, collaborating with the Colonel Events Coordinator for logistics.

Collaborates with Colonel Events Coordinator for Day of Service, working with out-of-state chapters to publicize their volunteer opportunities.

Coordinates any in- or out-of-state chapter collaborative events such as Meet & Greets.

Identify and negotiate contracts as needed with appropriate on-site and off-site venues and vendors regarding chapter events with final approval by the Senior Director of Colonel Relations.

Communicates with chapter leaders and potential chapters on a regular basis for HOKC Chapter updates, feedback, upcoming development opportunities, etc.

Develops annual budget for chapters with the coordination of the Senior Director of Colonel Relations.

Produce revenue and expenditure results within that board approved budget.

Works with communications to create social media posts related to the chapter program.

Assists in the development of short and long-range organizational plans.

Ability to work with limited supervision in a collaborative environment.

Ability to meet deadlines.

Assists team members with volunteer activities and other organizational activities, if needed.

Participants in Board committee meetings as needed.

Assists with opening mail, processing donations, or depositing donations as needed, and answers phones.

All other duties as assigned.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Project management - completes projects on time and budget.

Interpersonal Skills - ability to communicate effectively with other staff, vendors, and clients.

Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarifications, responds well to questions.

Written Communication - Writes clearly and informatively, able to read and interpret written information.

Teamwork - gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed.

Organizational Support - follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Highly detailed.

Planning/organization - prioritize and plans work activities; uses time efficiently.

Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.

Quantity - completes work in a timely manner.

Adaptability - Adapts to changes in the work environment.

Attendance/Punctuality - is consistently at work and on time in accordance with the established part-time schedule.

Initiative - asks for and offers help when needed.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Degree in business, communication, or marketing field preferred but not required. Three (3) or more years of experience with effective communication and event planning. Experience in a professional service office environment.

Communication Skills: Excellent writing skills. Must be able to interact with various personalities and communication styles at all levels. Ability to speak effectively before groups.

Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral. Ability to deal with problems in an efficient way.

Computer Skills: To perform this job successfully, an individual should have extensive knowledge of word processing, spreadsheet programs, and CRM software.

Certificates, Licenses, Registrations: Must have a valid driver's license.

Other Qualifications:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand, walk, climb stairs, sit, and listen or talk. The employee is required to lift and/or move items up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work hours: Scheduled weekly hours are 10-20 hours per week over 3 to 5 days per week but expect to work longer hours on event/meeting days and some weekends.

Travel in and out of the state may be required based on events, 25% or less annually.

Hourly Rate Range: $23.00 - $28.00 per hour, commensurate with education and experience.

To apply for the Chapter Relations Coordinator position, please submit your resume and a cover letter outlining your relevant experience and interest in the role.

Ideal Candidate Traits: Strong written communication and organizational support skills. Must be able to interact with various personalities and communication styles.

Pay: $23.00 - $28.00 per hour

Expected hours: 10.0 - 20.0 per week

Work Location: In person