Job Description

We are seeking an experienced

Bilingual Centralized Scheduling & Patient Services Coordinator

to support our busy, multi-location medical practice. The ideal candidate has

previous experience in a medical office or call center

, is comfortable handling a high call volume, and can provide exceptional customer service to our patients.

Responsibilities include:

Answering inbound patient calls with professionalism and empathy Scheduling appointments across multiple office locations Verifying insurance and updating patient demographics Assisting with referrals, authorizations, and basic clinical questions Accurately documenting all patient interactions

Requirements:

Fluent in English and Spanish (required)

Medical office or medical call center experience (required)

Strong communication skills and attention to detail Ability to multitask in a fast-paced environment Familiarity with EMR systems preferred
Pay: $22.00 - $26.00 per hour

Expected hours: 40 - 45 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location: In person