Job Description

The Centralized Scheduler is responsible for scheduling patient appointments, procedures, diagnostic therapy, and other treatments; answering general inquires, and providing general information. The Scheduler will maintain electronic health records by entering accurate patient and scheduling information.



Coordinates and schedules various patient procedures and appointments + Schedules patient procedures, diagnostic therapy, tests, treatments, and appointments at the request of the physician, provider, or patient
+ Provides patient or family service instructions prior to appointment and post-procedure instructions as directed by the providing department
+ Collaborates with the interdisciplinary staff to coordinate and schedule procedures and tests
+ Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments
+ Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible
+ Cancels and reschedules patients as requested by patient, provider, or staff
+ Consistently reviews the daily and future schedules to ensure accuracy and prevent a delay in service to patients
+ Fulfills support responsibilities which may include sending and receiving patient medical records and referral information
Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information + Enters and verifies all required information on the patient profile is complete and accurate
+ Completes pre-registrations including insurance verification
+ Verifies patient billing information
+ Responsible for transcribing and scanning all orders into the electronic health system
+ Enters patient communication notes and provided instructions in the electronic medical record


Education:


High School or GED
Experience:


One (1) year of experience in an administrative or clinical role in a medical office or healthcare setting
Skills:


Excellent verbal and written communication skills * Multitasking, time-management, and organization