American Broadband
Position Purpose/Summary
The Central Office Supervisor is committed to providing the highest quality of service to the communities, customers, and employees we serve by ensuring their team is fully prepared, trained, and able to maintain all aspects of FTTH, ILEC, CLEC and CATV services perform at their highest level. This includes monitoring network performance, managing network upgrades, regulatory reporting of outages and 911 impacts, and supporting new market build outs. Additionally, manage employee performance, maintain on-call scheduling, audit and approve weekly time reporting and conduct annual evaluations.
Primary Duties & Responsibilities * Develop and drive training requirement for CO Technicians and CO Engineers
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