Job Description

A Center Store Stocker 2 employee supports both Grocery and Front End departments. Primary duties include stocking shelves, cashiering and providing assistance to customers. The Center Store Stocker 2 works in conjunction with other store positions to maintain displays, coolers, and shelves for packaged grocery, bakery, chill, frozen, beer & wine, and bulk sub-departments. This position ensures that all Center Store sub-departments are fully stocked and rotated. This position also requires the ability to problem solve and work independently. This position is required to maintain basic cashier skills to ensure successful and accurate customer service at the register. All OCC staff are responsible for providing welcoming, friendly, helpful, and non-judgmental customer service to all shoppers and co-workers in accordance with our organizational goals and programs.

Starting Wage:

$14.25/hr Full Time opening


Your future benefit options include short and long-term disability, life, dental and vision insurance. Employees also accumulate Paid Time Off (PTO) and are eligible for retirement contribution matching and career advancement training. A 20% employee store purchase discount and a 15% above cost special order case discount helps ensure the availability of healthy food options in Co-op employee homes. We are committed to the welfare of our employees and their families.

DUTIES AND RESPONSIBILITIES

:

Customer Service

Maintains familiarity with all areas of the store to best assist customers and staff. Upholds the Code of Conduct, using T.H.I.N.K. (True, Helpful, Inspiring, Necessary, and Kind). Always use S.E.T. (Smile, Engage and Thank You) in all customer interactions. Become familiar with the Co-op mission, Ends, and policies to answer customer questions. Refer unresolved questions or problems to appropriate staff.

Stocking

Learn and utilize department stocking procedures - including the department whiteboard and/or communication notebooks and binders. Stock displays fully without overcrowding and facing product on shelves. Rotate older stock to front, making space for new stock behind. Pull short-date or low-quality items and follow established procedures for recording and disposing of them. Label items accurately with price tags or signs, when necessary. Report price discrepancies to managers and assistant managers. Maintain stocking lists for other shifts and notify managers and assistant managers of out-of stock items.

Department Maintenance

Proficient in opening and closing tasks for Center Store Ensure that unsellable items are returned or otherwise properly disposed of, following established protocols. Ensure that department areas (aisles, shelves, bins, and storage areas) are kept in clean and orderly condition. Monitor cooler and freezer temperatures. Advise managers and assistant managers of equipment problems. Perform other tasks as assigned by Operations Manager, Operations Assistant Manager, Center Store Assistant Manager, or General Manager.

Cashiering

Greet customers and process transactions accurately through the Point of Sale (POS) system. Offer bagging and carryout assistance as needed. Make change from the cash box for the registers. Fully understand all Co-op programs, including Double Up Food Bucks, Round Up at the Register, Co+op Deals, Co+op Basics, Oneota Sales, and Owner Appreciation Days. Diligently work to memorize and learn commonly used PLU numbers, product names, and other means of ringing up items. Count change back to customer. Understand the process and benefits of Co-op ownership/membership.

GENERAL PRACTICES:

Excellent oral and written communication skills, including verbal and written instructions. Must be able to work with minimal supervision but possess excellent team skills. Willingness and ability to grow to meet the changing requirements of the job. Understand the cooperative principles and business model. Respond to challenging situations in a positive and professional manner. Demonstrate regular, predictable work attendance and communicate to the supervisor and/or GM any work schedule changes. * Demonstrate a willingness and ability to cooperate and communicate with co-workers and/or outside contacts in a timely and appropriate manner.