Job Description

Multi-Site Manager

Purpose:

Lead multiple urgent care centers to deliver exceptional patient and staff experiences through operational excellence, team development, and strong business performance.

Position Summary

The Multi-Site Manager plays a vital leadership role, overseeing multiple urgent care centers within an assigned district. This leader drives operational performance, develops high-performing teams, ensures compliance with company standards, and champions outstanding patient experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong business acumen, and leads with empathy, accountability, and strategic vision.

Key Responsibilities

Leadership & Team Development

Lead, coach, and develop Center Leads and staff through regular on-site visits. Foster a culture of collaboration, accountability, and engagement that enhances both employee and patient experiences. Create individualized development plans for Center Leads to strengthen performance and career growth. Provide consistent coaching, feedback, and recognition to build and sustain high-performing teams. Partner with HR and Talent Acquisition to recruit, hire, and onboard top talent. Oversee daily operations to ensure adherence to MedRite policies, procedures, and brand standards. Monitor and drive key performance indicators (KPIs) related to clinical quality, patient satisfaction, and financial results. Manage district resources, including labor, services, and supplies, to efficiently meet operational and financial goals. Ensure compliance with all safety, cleanliness, and regulatory requirements. Collaborate with the Regional Director of Field Operations (RDO) and clinical leaders to implement strategic initiatives and continuous improvement efforts. Submit monthly staff schedules by the

1st of every month

.

Business & Fiscal Management

Manage district budgets and financial performance in alignment with +MEDRITE's strategic and financial plans. Analyze trends, identify opportunities for growth or cost control, and execute improvement strategies. Maintain fiscal accountability for staffing, scheduling, and expense management. Submit payrolls for all centers

bi-weekly by Sunday at 9 PM

. Submit weekly medical and office supply orders

by Tuesday at 11 AM

.

Communication & Collaboration

Communicate effectively across departments to ensure alignment on goals and initiatives. Maintain proactive communication with the RDO regarding center performance, challenges, and opportunities. Promote a positive, cohesive, and collaborative work environment across all centers. Lead daily huddles and monthly team meetings to reinforce alignment and engagement.

Professional Excellence

Demonstrate ownership, adaptability, and sound judgment in all decision-making. Continuously pursue opportunities for professional and leadership development. Serve as a role model for +MEDRITE's mission, values, and culture. Partner with the RDO quarterly to conduct

UCA center inspections

and ensure compliance with UCA standards.

Qualifications

Bachelor's degree preferred. 2-4 years of experience managing multiple locations or field operations (healthcare, retail, or hospitality experience preferred). Proven ability to coach, develop, and motivate teams. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Excel and digital reporting systems. Experience with Electronic Health Records (EHR) preferred. Ability to work a flexible schedule, including evenings and weekends as needed.

Travel /Hourly Requirements

Regular travel to all centers within the assigned district (field presence expected

5 days per week

). Divide time among centers weekly, spending

full days at each location

(no splitting time between centers without prior approval). Multi-site Managers are expected to work 45 hours weekly.
Salary: $70,0000-$85,000

Compensation & Benefits

Competitive base salary plus performance-based incentives. Comprehensive medical, dental, and vision insurance. Paid Time Off (PTO). 401(k) with company match. Opportunities for professional growth and career advancement.

.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Ability to Relocate:

New York, NY 10041: Relocate before starting work (Required)
Work Location: In person