Job Description

As a Cell Phone and Computer Repair Technician at Quik Fix Repair, you will be an integral part of our mission to provide superior electronic repair services while creating memorable customer experiences. Your role spans from greeting our customers and understanding their needs to diagnosing and repairing their beloved electronic devices. Your day will be filled with personal interactions and problem-solving, as well as opportunities to promote our products and services and earn yourself commission along the way. If you enjoy technology, love helping people, and thrive in a collaborative, fast-paced environment, we'd be delighted to welcome you aboard.

Key Responsibilities:

Customer Interaction:

Greet every customer with a friendly and respectful demeanor, both in person and over the phone.

Sales and Service:

Actively promote our products and services within a sales-forward culture, ensuring customers are informed of the full range of solutions we provide.

Transaction Management:

Handle cash and credit card transactions accurately and responsibly.

Device Diagnostics:

Troubleshoot both hardware and software issues, accurately diagnosing problems to provide effective solutions.

Device Repairs:

Repair a variety of electronic devices, including phones, tablets, computers, game consoles, and watches, ensuring accurate service and customer satisfaction.

Problem-Solving:

Utilize your intellectual curiosity and problem-solving skills to handle unique customer needs and technical challenges.

Qualifications:

We value your soft skills and learning potential over any prior technical knowledge. Our comprehensive in-house training program will equip you with the necessary electronics repair skills. The ideal candidate should have excellent communication and interpersonal skills, a strong attention to detail, and be comfortable working in a fast-paced, customer-focused environment. You should also have a flair for problem-solving, and be able to demonstrate a passion for technology and customer service.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

Paid time off
People with a criminal record are encouraged to apply

Work Location: In person