Job Description

Do you have experience working in a restaurant kitchen or catering department for a fast paced restaurant or within a similar field?

Do you have a flexible schedule that can build around catering orders, including nights and Saturdays?



Are you highly detail-oriented, organized, and hospitality focused?

Do you prepare in advance and lead by example with guest service in mind?

Do you focus on finding solutions instead of problems or setbacks?



If so, then this hands-on Catering Operations Coordinator role at Chick-fil-A of Liberty may be for you! We are experiencing amazing growth, so we are bringing in the best people the industry has to offer...that's YOU!

Catering Operations Coordinator

Location:

Chick-fil-A Liberty

Compensation:

Competitive pay commensurate with experience

Schedule:

40+ hours per week, flexible, with early mornings, occasional evenings, and seasonal event peaks. Sundays are always off.



At Chick-fil-A Liberty, we are passionate about extending our remarkable food and hospitality beyond our four walls. The Catering Operations Coordinator is a key leadership role responsible for executing our high-volume catering operations with excellence. This leader ensures every order is prepared to standard, packed with care, and delivered on time with exceptional hospitality. The ideal candidate thrives in fast-paced environments, plans ahead, and takes ownership of one of the fastest-growing areas of our business.



We're seeking a seasoned restaurant professional who thrives in fast-paced environments, can plan ahead, and takes ownership of one of the most important growth areas in our business. Attention to detail and the ability to stay cool under pressure are critical to the success of this position.

Responsibilities

Oversee the planning, production, and delivery of all catering orders. Ensure catering orders are assembled with accuracy, quality, and Chick-fil-A presentation standards. Review catering orders in the system for the coming week and communicates about and coordinates large catering orders that will need additional items and staffing. Communicate proactively with leadership and Back of House to ensure food is produced on time, in correct amounts, and within food cost expectations. Coordinate the production of the catering orders that will be picked up or delivered during the current business day. Deliver catering orders or schedules delivery drivers for all deliveries that need to be made throughout the day. Act as point of contact with catering customers while in the restaurant. Communicate daily with shift-level leaders about upcoming catering needs. Coordinate delivery logistics: identify delivery needs in advance, schedule drivers, and deliver orders when needed. Uphold standards for delivery setup and on-site presentation. Manage and schedule Delivery Driver Program participants Serve as primary point of contact for catering customers in-restaurant. Manage ezCater platform orders and communication to maintain Chick-fil-A's

Reliability Rockstar

status. Step into restaurant operations (FOH or BOH) to provide capacity when catering responsibilities allow.

CFA LIBERTY

Partner with the Truck & Inventory Manager to verify production needs for large upcoming catering orders. Monitor and manage catering food cost, portioning, and waste. This is NOT a sales role. This position will spend the bulk of their time organizing and assembling catering orders.

What We're Looking For

3-5+ years

of experience in high-volume catering or restaurant operations. Proven leadership in organizing and executing off-site or large-scale food service. Strong skills in planning, organization, and operational discipline. Clear communicator who works cross-functionally and proactively. Hospitality-focused and committed to delivering excellent guest experiences. Ownership mentality -- takes responsibility for results and leads with initiative. Flexible and dependable, with ability to adapt during peak or seasonal demand. ServSafe Manager certification preferred. Must be at least 21 years old with valid driver's license, clean driving record, and ability to pass E-Verify. Physical requirements: Able to lift up to 50 lbs., stand for extended periods, and carry trays/boxes during deliveries.

Benefits

Competitive pay. Opportunities for leadership development and career growth. Sundays off. Free food while on break and meal discounts at other times. Health, dental, and vision insurance. Paid Time Off (PTO). Scholarship opportunities.

Why Chick-fil-A Liberty?

When you join Chick-fil-A Liberty, you're not just joining a restaurant -- you're becoming part of a team that values excellence, growth, and care for others. We are excited to bring our food and hospitality beyond our four walls through catering, and we're looking for leaders who will help us serve our community one event at a time.

REQUIREMENTS

----------------

Restaurant cooking/organization, catering, or project management experience Valid Drivers License with clean driving history Food Handlers Permit must be obtained within 30 days of hire MUST be able to work a flexible schedule to include Saturdays and weeknights, based around catering orders Must be able to pass E-verify Must be able to lift up to 50 pounds, if needed


In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade. It may not be the easy way, but it's the only way we know.